This woman was rude, and would not offer a correct number for me to call, and she would not let me talk to a supervisor.

Absolutely no help whatsoever. She would not give me the correct number to call and would not let me talk to a manager. Absoulutely the worst Employee that BBT/Truist Where do they find these insolent, lazy employees and how in the world
could she even get a job in the Fraud Department. I guess if they are rude and lazy they get the job.

I was employed with BBT for 3 years and 3 months. After a year, I filled out my fmla paperwork because I was having some complications with my health. In the month of October, my doctor had took me out for a week due to a health issue with my legs. After, submitting my fmla paperwork, my employer informed me that I had to file for short term disability with Hartford because I did not have any more sick time or vacation time. The month of September, I received a payment for short term disability. A month later, I received a letter from Hartford, informing me that Hartford was not sending anymore payments out because BBT my employer, informed them that I was at work while on short term disability. I sent in paperwork, doctor notes and fmla paperwork showing proof that I was not at work. BBt denies the fact that they did not inform Hartford of any kind of information. I resigned in December because of how I was being treated because I was on Fmla.

I was employed with BBT for 3 years and 3 months. After a year, I filled out my fmla paperwork because I was having some complications with my health. In the month of October, my doctor had took me out for a week due to a health issue with my legs. After, submitting my fmla paperwork, my employer informed me that I had to file for short term disability with Hartford because I did not have any more sick time or vacation time. The month of September, I received a payment for short term disability. A month later, I received a letter from Hartford, informing me that Hartford was not sending anymore payments out because BBT my employer, informed them that I was at work while on short term disability. I sent in paperwork, doctor notes and fmla paperwork showing proof that I was not at work. BBt denies the fact that they did not inform Hartford of any kind of information. I resigned in December because of how I was being treated because I was on Fmla.

BB&T bank charged overdraft fees. There were sufficient funds to cover two of the items, put they contend that your balance must cover all pending and posted items, or every item is subject to an overdraft fee, so they charge the fee(s) in order to put your balance in the negative and charge more overdraft fees. This is illogical, you have money for all but one item, however you are charged the fee for every item ! WRONG!!

We put in an application for a HELOC. The person handling it, Jackie, ignored our calls and totally sidelined us. After more than 6 weeks, we still couldn't get any answer or even a return call from her. I complained to the 2nd in charge, but there wasn't much that he could do. I'm definitely elevating my complaint and moving my account.

I have never paid the sort of fees that I have been charged by this babk. One of their unethical practices is to provide false information when you call to check your available balance. I realize I should be aware of my own balance and I am now that I know what they are doing. On a Sunday afternoon I called and the automated system provided my balance which did not include a $400 debit made at the local branch on Friday and $100 debit made on Saturday. All my prior banks provided the most recent available balance.They didn't leave transactions out so you think you have more money than you actually have in order to Create overdraft charges. You cannot trust them at all which is pretty sad when you can't trust your own bank!

On 1-11-2018 I was verbally abused at the Waldorf Md Bank where a Ms. Rudisill was team leader 11. The accounts went as follows. I went into the bank to do wire transfer. Normally a wire takes 8-10 minutes to load in the Iban number and Swift code plus address and name of person receiving the wire. You then hit send and it takes 30 minutes to confirm through international wire office. Well after an hour and Ms.Rudisill telling me I had to pay a fee the wire never got sent. Let me add that I am a Platium customer where I have had 6 accounts and run all my business through this bank. My checking account the day of the abuse was 217,000 in just my checking account. Ms. Rudsill was wrong on a couple of points she continued to insist that she was right. One, due to my status I have no wire fee and Two, I had up till 5 pm for wire to be reviewed. I started the process of wire at 3:05. So 10 minutes would have been 3:15. She had her sheet out showing her how to send a wire. After an hour I never got the wire sent. 3 months earlier Bbandt made me a 10,000 dollar settlement for poor service and almost costing me to lose a deal overseas as I was closing on a property. The abuse came from the teller that came into Ms. Rudisill office as I was sitting down and began to scream and yell and calling names at me. This lasted 6 to 8 minutes. I walked out called complaint line. Ms. Shortridge from resolution center in Norfolk called and terminated my account after she said she did an investigation. Keep in mind she had camera footage of abuse. To all of you out there thinking of Bbant my suggestion is to keep looking. Look at all the bad reviews on line here and even if you have a high status you still will be treated like a dog. Good luck if you decide to go with a bank with poor service, lack of knowledge and rude people. I will say that Waldolf Md is one of the worst areas to do any business but again in the 10,000 dollar payment made to me by Bbandt this payment was from Richmond va.

My account had pending charges from 3 days that bb&t held money for while charges were pending I still had & available balance of 36 dollars...so since I had 36 available I used 100 whick I knew I would be charged 1 overdraft fee for that's fine my mess up!!! I got & bb&t alert after the withdraw that I was negative 64 dollars cool & I would receive a fee for that I knew it....well I work up the next morning & I'm 300 dollars overdrawn!!!! So bb&t decided that they wasn't gonna pay transactions that were previously pending from days ago that they had already took the funds for & let those be negative & charge me overdraft fees for 6 transactions 36 dollars each!!!! & not charge me for the actual ATM withdrawal that over drew the acct which would have been 1 3& dollar feev that's a horrible trick I work very hard for my money & as God is my witness I will not take this trickery laying down!!!!!

Hi in shemeika heard and im being a victim of fraud someone my prepaid card ss card and i.d. whole wallet and charge it up for over 3,000 dollars i judt found out today my card was missing ive been waiting on my real card for like a month smh im trying to file complaints on this and i cant get threw to no one at all im trying to report this and ili keep getting pass around and around like nothing i hate i open up with this cbank. Terrible mistake

The main call center basically the 1-800 number you dial when you loose your debit card etc.., my husband lost his debit card , so I also cancelled mine . 5.00 per card they charged us . Then they never give us pins with the cards so I had to call back, and get us pin numbers. Then I had a question about the way my home Bank ( Bb&T) does their night deposits which they claim if you drop it off at 6:00 am on Say on a Monday morning they have until 4-5 that night to put it in. Placed me on hold never got back to me after 6 min, had to call back they charged me 2.00
The fee every month for this bank is 12.00. My advice stay away.

All I want is my money... It's mine for Christ sakes hell you done got me for all them so called overdraft fees that some how showed up...
Give me my money ALREADY!

I had a balance of $37.41 in my checking account on 7/24/17 and had 6 little transactions totalling that same amount. Simple they should have put account in ZERO NO not BBT there were 2 transactions pending and still pending today 7/26/17 totaling $114.01. I do agree they should overdraft me total of $72 IF my payroll check does not go into account before they actually post. But that is not what BBT did they BOUNCED ALL 6 of the transactions totallin $216 in overdraft fees because against the two larger transactions. How is this LEGAL?

BB&T declines all online transactions save Amazon. I have to call numerous times a week sometimes a day to get my card reactivated. Don't ever run late and need gas.....may end up on the phone for 30mins clearing up transactions before you can use your money. Simply another way to hold on to that money another minute. ...frustrate you enough they may hold your money another day. F@$#/*g Crooks!

Any check deposit over $2k and they want to hd for 2-14 business days......even cashiers checks.....they even try to hold checks written from BB&T accounts. Then they charge fees on top of that.

I don't have overdraft for everyday or atm use my wife used my card for $1 in which was not in the account but bbt let it go through instead of declining it, and which I had 7 pendig chargers and they charged me $36 for each one. then told me It was nothing they could do.

I have sent an International Wire Transfer and was charged $ 732 for a wire transfer. The usual charges are $ 30. Without any change the last transaction I was charged $ 732. The bank is not cooperating to reverse these charges. They are saying if I reverse the charges i could again be charged a rate not known prior to the transaction.

I just opened an account and this bank purposely had items pending to impose me a total of 150 of overdraft fees. All my deposits add up to the amount I was spending. They ask so charged me $2 each for talking to customer service. I want me funds back and this bank investigated. They are taking people's hard earned money and it's not fair.

They did it AGAIN! I am sick of seeing overdraft fees when items are pending! They are not supposed to do that crap! And YES they hold items to see if they can force overdraft fees EVERY WEEK! When I caught on to their shenanigans I made sure I was meticulous! Luckily I'm in the process of changing banks so I won't be dealing with those thieves any longer! I would love to see a law suit against them so people can stopped being robbed!

I just discovered $512.50 ($12.50 each) in transfer fees on my 16yos sons account. BB&T hid the fees over the last 14 months by labeling them as a 'miscellaneous debit'. Rather than deny his debit charge they emptied his savings account charging him $12.50 at times to transfer a few dollars.

I have made a complaint with local branch who stated my case was an anomaly, but they were looking at it.

I would like to know if anyone else out there has found these transfer fees hidden in such a manner on your statements?

I f I am an anomaly ok, I will deal with it. If there are others, well that may be fraud.

Of course they have not reimbursed my son either for the hidden charges.



I

Filed for financial hardship when I lost my job in Oct, 2015. I started a new job in June, 2016, I paid BB&T Mortgage $1,713.18 (normal monthly payment) on June 21, 2016 via my bank, they refunded it on June 27,2016. I sent them $14,176.39 on June 24, 2016 (total payment for all late fees and penalties), they refunded it on June 30,2016. All I want to do is pay my mortgage.

Does anyone know where I can find a lawyer for excessive overdraft fees in one day with BB&T?

I am investigating into a possible class action lawsuit against BB&T on behalf of employees who were not compensated for the time worked prior to signing on for their shift. Feel free to contact me directly:

Angela Edwards, Esq.
Law Office of Angela Edwards
East Longmeadow, MA 01028
(413) 525-3820
[email protected]

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B B & T are nothing short of thieves! Charging excessive fees for items that should have been paid. However they manipulate and twist things so they can justify the charges. Since January I have been charged with $2448 in overdraft fees. Completely insane. How the he'll am I supposed to pay my bills when they're taking all my money for fees. Had a representative from their customer service call me and said they would look into it and never replied. Criminals!! They should be ashamed of themselves. I was charged $792 in 10 days after I had deposited cash and was assured that even with pending g transactions I had enough funds to complete transactions and have some left. Disgraceful!

Associates at BB&T sign on their computers & bring up all apps before start time so they can be ready to take calls at their start shift times. Even though they are starting their computers up, they are not getting paid until their start shift time. This is not fair, Bank of America was sued for the same thing, & associates were paid from this class action lawsuit, & I think the same should be for BB&T Bank.