I HAVE SO MANY COMPLAINTS I AM NOT SURE WHERE TO START. FIRST OFF I THE ATM AT MY LOCAL BRANCH NEVER WORKS EVER!!!! THEY DO NOT KEEP UP WITH THE ACCOUNT ONLINE ONE MINUTE IT SHOWS ME A DOLLAR AMOUNT THE NEXT IT IS DIFFERENT. RECENTLY I HAD PLENTY OF MONEY IN MY ACCOUNT TO PAY FOR WHAT WAS CHARGED. THEN ALL OF A SUDDEN I AM GETTING 38.000 OVERDRAFT FEES FOR TINY DOLLAR AMOUNTS WHEN I HAD MONEY IN MY ACCOUNT. I CAN'T EVER GET ANYONE TO ANSWER ME FOR DAYS. AND WHEN I DO THEY ARE NOT VERY PLEASANT OR HELPFUL. I FEEL LIKE I AM BEING ROBBED ALL THE TIME. I HAD TWO SAVINGS ACCOUNT WHICH I WAS NOT GIVEN ACCESS TO DRAW MONEY OUT OF SO WHEN I WOULD MAKE TRANSFERS ONLINE FROM SAVINGS TO CHECKING THEY STARTED CHARGING ME FOR TOO MANY TRANSFERS. AND THEY OFFER NO INCENTIVES OR SUCH FOR THEIR CUSTOMERS. ONCE I GET ANOTHER ACCOUNT OPENED AND GET EVERYTHING SWITCHED AS FAR AS AUTOMATIC WITHDRAWALS I AM DONE!!! I AM ALSO GOING TO HAVE MY PARENTS SWITCH BANKS.

I used the drive thru to deposit into my business account, but first ask for balance amount.I had a quest but before I could ask to teller walks away, looking at me thought the teller window she and a coworker are laughing and disregarding the information I needed. BEING very sarcastic asked me to come inside, once I get inside and ask for management she decides she wants to be nice and help.THIS IS MY BUSINESS WERE TALKING HERE IF IT'S NOT IMPORTANT TO BBVA I'LL TAKE MY LITTLE MONEY ELSEWHERE! ANGRY CUSTOMER