Unable to cancel subscription
I joined Be2.com.sg about 2 years ago and had since canceled my subscription but it didn't seem to work as I am constantly getting unauthorised billed of S$239.40 through my credit card. Recently, my credit card issuing bank has replaced a new card for me due to suspected unauthorised online transaction.

About 3 weeks ago, I received an email from Be2.com.sg stating that Be2.com.sg was unable to charge its bill to my credit card and requested me to updated my credit card information which I rightfully ignored. Then yesterday, I received another email from Be2.com.sg again, threatening to take legal action against me if I didn't renew my membership. The email is as follows:

The automatic renewal of your premium membership has failed due to a problem with your credit card/bank account.

Please update your payment details now:
Click here to update your payment details.

As there is a valid contract between you and be2 we otherwise reserve the right to take legal measures.

For any questions you may have, please contact us by writing to [email protected]
Best regards
Your be2 team

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Details of your subscription:
Subscription type: be2 Premium 6 month(s)
Price: 239.40SGD
Date of last failed payment: 11/10/2014

Then on 27 Oct 2014, I received another email from be2 as follows:

The automatic renewal of your Premium Membership has failed due to a problem with your credit card/bank account. We have asked you to update your payment details in order to settle your account. Unfortunately, we are still unable to take any money from your credit card/bank account.

As there is a valid contract between you and be2, we will now take legal measures and hand this over to our collection agency. This may affect your credit rating.

For any questions you may have or any difficulties with paying this invoice, please contact us by writing to our customer service.

As such, I am reserving the right of reporting this Be2.com.sg scam to the police, CASE as well as my representative MP.


Michael Lee
Singapore