unauthorized withdrawal from credit card
I used another web site for a survey. The survey was about testing the product. I signed for a free trial. I called the 1-800-434-1962 to cancel the membership within 15 days. They did not send me any e-mails with the return label or any forms to cancel the membership. I called credit card bank to let them that I do not authorize any future transaction for BEF RDERMA. I had a charge on credit card on January 2012. Now I am disputing the charge with credit card. BEF DERMA refuses to cancel the membership, so I cancel the credit card. Thank you for reading my complain.