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Belk

United States,
Georgia

Consumer complaints and reviews about Belk

[email protected] Send email
 
Jan 30, 2018

Employee Safety

My daughter has been with Belks for over three years. She has mastered all departments in the store yet is not being recognized for it by the manager. She was told she was going to get an increase in pay for over four months and yet received the increase. Last night there was a incident that made my daughter very uncomfortable with one of the customers. The man was hanging around her checkout station for about thirty minutes and was asking her personal questions and if she would reach for the phone he would move closer to her and ask her what she was doing. It is my understanding that the store does not have security all hours the store is open. When the man finally left she emediately went to the manager of one of the departments and he just laughed about what she told him of the incident. I would say that Belks Department Store should assure the employees feel safe at their place of employment by having security checking the entire store periotically, management and company that cares for their employees and their safety. Also either Belks or the local management has unrealistic sales targets for the associates.

Please respond:
[email protected]
dano1000 Send email
 
Dec 21, 2015

Belk card address change

I called to get my Moms charge card address changed. The lady on the phone was very rude and needs to be fired. She said she was through Centura bank company. Her name was Jenny Black.......For a simple address change she put my MOM and myself- Her son through Hell. What a sorry person. My Mom is Polly Moore. 904 South 15th st. Erwin , NC 28339. She was living at 906 south Washington St. Dunn , NC 28334... Her Husband died Roy Harold Moore.
She don't need to work any longer with Belks Credit card on the phone....RUDE

Danny Dickens
User652422 Send email
 
Apr 3, 2012

Seasonal Employee

I was a seasonal employee at Belk and I have to say that this is one fly by night, slimeball operation if I have ever seen one. This is probably the worst company I have ever worked for in almost 20 years of working. I enjoyed the job itself and dealing with customers but the company is absolutely horrid and managements unprofessionalism is beyond the pale. My honesty was questioned multiple times because I was a new associate and they didnt know me well even though i never did anything dishonest or below board the entire time I worked there. Management would wait an entire month or more before they would address issues and then would talk to the store manager instead of getting with their employees about anything that needed to be addressed. Really, if its that old and nobody has said anything about it yet, dont bring it up at all. About 80 percent of the store would quit in a new york minute if they had other jobs and the store manager was clueless. I was called in by the manager to discuss my "disturbing behavior" which was the fact that I wouldnt tolerate associates being rude to me in front of customers, bellow across the store like rednecks whenever they were displeased, treat me or other associates like dirt whenever they felt like it and bad mouth other associates in earshot of the customers. Because I would explain to certain assholes that I had no desire to deal with that garbage at a part time seasonal job, they felt threatened by me and went to complain to management. Politely asking a rude associate to not argue with you in front of clientele is apparently disturbing behavior because after all, who should be arguing with a pacesetter that has been with the company for 17 years even if the woman is a rude bitch that smarts off to customers and treats associates like dirt because they are seasonal. Seasonal and stupid both start with s but thats the only thing they have in common. Management would often threaten peoples jobs and talked down to associates about not getting enough credits or sales even though people were busting their humps there to get the sales and make the customers feel important. Mr Belk couldnt get a clue on how to run a successful business if he was standing naked in the middle of a field full of horny clues with clue musk rubbed all over his body. Our store manager was a lot worse. He was a total tool and one of those howdy doody school boy types who has absolutely no clue how to run a retail business. and whats worse is Belk requires that management have college degrees. Now thats real rich. I dont know what schools these idiots went to but apparently they all sucked.
User927095 Send email
 
Apr 3, 2012

Seasonal Employee

Same at our store in VA. Employees are quiking left to right. no two weeks notice. I hear all the horror stories from those who have been there for so long. Im been there for a short time and am just now seeing what they where all talking about.
User573010 Send email
 
Mar 26, 2012

Employee

I wanted to make a complaint and have customers' as well as any Belk employee aware of what happened to me. I am going to proceed to contact their HR regarding this.
I was offered a position at a certain store in Georiga, and I was so happy to get that job! Well, later on, I found out they had done no background check, and they couldn't process me into the system without the background check, Anyways, they just basically threw me on the floor to do alot of stock work, I didn't get a view of the store from anyone, I had no employee number, and the sales that I did sell, I had to give them
to someone else to ring on their number, all because they started me before the background check came back. I basically told them I would NOT start without one, also being that I had no background check (which everyone who works there has had) I couldn't even get short term or longterm disability if something had happened to me on the floor, doing all of the stock work. So I left them a voicemail and told them I wouldn't be back unless this was done, strangest thing, I haven't heard from them since. So if you do accept a job with them, please be careful, and make sure they have all of their ducks in a row before you step a foot on the sales floor. I will not be going back, and not working or shopping with them again. I also did Not want them coming back on me for anything, so I quit.
User923954 Send email
 
Mar 26, 2012

Employee

I worked at BELK .this is my story:I have been with Belk going on 3 years, I enjoyed it at first, but then they are starting this ROC_THE_DOC thing so they lower my pay and then give me a HOURLY PAY INCREASE.when i first started it was 141 to 179, and NOW its 186..I work in the mens and kids dept. we can barley get sales thier so how can they do that to us...and to get credit its even harder.THEY ARE NOT TO FAIR...but if you work SHOES OR LADIES YOU GET AS MANY SALES AS YOU WANT THAT IS WERE EVERBODY GOES TO...NOT FAIR FOR US WHO HAS 2 DEPT. TO RUN...I hope this finds it way to someone who works for Belk in corp.office...they want you to do more but they dont want to pay you moreso BEWARE if you want a job at BELK they like to work you but not pay you.
F. Dresia Send email
 
Mar 7, 2012

returns

Wife purchases 4 pillows. I returned 2 as they were like using a beach ball. Having the original receipt, they claimed one of the pillows was not on that receipt. They did verify it had been purchased with my Master card. (how??). They refunded me fifty cents on the dollar. Two things; the computer obviously had wrong bar code info and/or they are skimming the proceeds. I have forbid my wife from patronizing Belk further. I am cutting up my Belk credit card w/o telling them.
Goggyholic Send email
 
Mar 7, 2012

returns

You are a freakin' idiot. How did they verify it? By entering your mastercard in the computer. You are returned exactly what you paid by the method you paid. Gone are the days that you could buy something for one price and get more back when you return it. But, if it makes you happy, keep looking for misery and drama...You received what you paid--thanks to Belk's updated system or the manager that looked up your purchase on the computer...
Goggyholic Send email
 
Mar 7, 2012

returns

So, you wanted to skim the proceeds...You are an ignorant creep...If it is not on the receipt, it is not on the receipt!!!

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