I placed an order for 3 Bell & Howell Taclanterns for Christmas Gifts. It is now March 4th and I still have not recieved these items. I received a tracking number that was created on 1/19/2017 for Fedex Smart Post For my item it says shipped on 1/20/2017 9261299998944463114071. The money was deducted from my account on 1/20/17,
01/20/2017 Debit Card Withdrawal: DebitCard EMSTACLIGHTLANTERN 855-721-3332 CT Date 01/20/17 2 7020000905 9 5969 -$46.89
The above is the actual copy of what was drafted from my account. It is now March 4th and nothing. As this was to be Christmas gifts I would like to know when I will receive these 3 items, as when I try to track it all it says it label created. This is getting a little ridiculous and aggravating Please advise when I will receive these items.
Brandi Seales
confirmation: 19757522R
Order # 36856201647128174
Order Date: 11/21/2016
You may answer my email thru email at
[email protected] or you may reach me at 256-282-7265. I expect a quick response to this obvious error on your part. I as a customer should not have to wait almost 3 months to get an order. Espically since your drafted payment 2 months ago. Not very good customer service.