to money from account an they said have no record of my account
I ordered the trial this evening then saw this website, instantly went into my internet history to reopen those pages and found the terms and conditions worked out my contractual position and rang the US line (as UK was all shut up by now) and asked to cancel it, they were very vague about some elements regarding dates and hypothetical postal issues but I made sure I covered every eventuality with them then made her look into whether the product had shipped yet, luckily it hasn't (apparently) and so everything has been cancelled with no further charges (apparently). I will however be cancelling my card tomorrow to be on the safe side. I am copying the terms and conditions below if anyone needs to read the small print:
TERMS AND CONDITIONS
ATTENTION: This is a binding agreement between You, the person or entity agreeing to the terms contained in this document ("You", "Your" or "Customer"), and Our "Company" the owner and administrator of this Website and all content and functionality contained herein. IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE.
SOME INTERNET PROMOTIONS ALIGN PRODUCTS WITH OTHER COMPANIES/PRODUCTS; PLEASE NOTE THAT THE PRODUCT YOU BOUGHT ON THIS SITE HAS NOTHING TO DO WITH ANY OTHER TERMS OR PROMOTIONS MADE BY OTHER ENTITIES OR COMPANIES AND STANDS ON ITS ON AS A LEGAL AGREEMENT BETWEEN YOURSELF AND THE COMPANY REPRESENTING THE PRODUCT ACQUIRED HEREUNDER.
INTRODUCTION
These terms and conditions, as well as any additional terms, conditions and covenants referenced in or made available by hyperlink in this document (collectively, these "Terms" or this "Agreement"), govern Your use of and access to this Website and any and all of its sub-pages (collectively, the "Website").
This Agreement is intended to be governed by the Electronic Signatures in Global and National Commerce Act. You manifest your agreement to the terms in this document by any act demonstrating your assent thereto, including clicking any button containing the words "I agree" or similar syntax, or by merely accessing the Website, whether you have read these terms or not. It is suggested that you print this form for your personal records.
We reserve the right to revise, amend, or modify this policy and our other policies and agreements related to the Website at any time and in any manner, without prior notice to you. Accordingly, you should periodically check this page for any modifications of these Terms.
If you do not agree to be bound by these Terms, You may not enter access or use the Website, or purchase any products through this Website, and you should exit the Website immediately. By accessing, using or ordering products through the Website, You affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein. You further agree not to use or access Website if doing so would violate the laws of your state, province or country.
ORDERING PRODUCTS THROUGH THE WEBSITE; POLICIES.
NOTE: This Promotion comes with a Fourteen (14) day Trial period ("Trial") as described in this Agreement. If you have any questions about our Trial, please contact Our Customer Service Department. Our Customer Service Department can be contacted by phone at during our office hours of 9am - 5pm EST, Monday - Friday.
Trial Policy: Our Trial policy requires you to understand certain important dates. The policy, and the important dates for You to know, are as follows:
Beginning on the day that you place an order for a product ("Product") from the Website, Your Fourteen (14) day Trial period begins ("*Trial Period"). The Trial Period is calculated in calendar days, not business days.
You will be shipped a thirty (30) day supply of the Product You ordered. Delivery time is subtracted from your Trial Period, and will reduce the number of days allocated to your Trial Period. If you want to extend your Trial Period due to slow postal delivery or delayed pickup, you must call Our Customer Service Department. Reasonable requests (as determined by us) to extend Your Trial Period generally will be granted.
If you are satisfied with the Product and wish to continue to receive the Product on a monthly basis, you need do nothing else. Upon the expiration of the *Trial Period, Your credit card will be billed for the full cost of the Product that you ordered (i.e., a thirty day supply).
Forty five days following the date you first ordered Your Product, We will send you another thirty (30) day supply of the Product, and the credit card you provided to us will be automatically billed for the Product.
Upon signing up for the 14 day trial membership you will be charged up to $6.95 depending on various shipping and initial offer promotions at that time but not more than $6.95 upon signing. If not cancelled, you will be charged up to $ upon completion of the 14 day trial period. Monthly thereafter or 44 days from the original order date, the charge will reoccur monthly at a total of up to $ until cancelled plus $9.95 shipping and handling.
This charge will re-occur monthly at a total of up to $ plus shipping and handling charges until cancelled.
If you are not satisfied with the Product and wish to cancel future deliveries of the Product, You must call Our Customer Service Department prior to the expiration of the Trial Period and cancel your order. You need not return the Product to us if you cancel within the Trial Period.
All transactions are subject to a Non Refundable $1.25 Convenience fee for use of website within 60 days of use.
Special Refund Situations; For any refunds provided outside of our normal practices outlined herein there is a $15 restocking fee for all returns unless done prior to trial period described. We will in certain circumstances allow you to return and obtain a refund however, it requireS you to contact Customer Service and obtain a RMA number (return merchandise authorization) and to mail back the product to us certified mail with the RMA number attached clearly on the package. At such time that we receive the product we shall process it and provide a refund less any fees associated with such refund in two weeks or less either to your credit card or company check. NO PACKAGES SHALL BE REFUNDED THAT DO NOT HAVE THE RMA NUMBER ON THEM. NO PACKAGES ARE RECEIVED OR VALIDATED AS RETURNED THAT ARE MARKED RETURN TO SENDER, (RTS). You will be solely responsible for shipping and insurance charges for sending products back to the Company.
Your RMA number is good for 30 days. If you do not return your product within the 30 day period, your RMA number will no longer be valid. You have 30 days from the date of your last transaction to receive a refund for that transaction. Limit one RMA per family/address and one special promotion per family/address.
YOU UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION AND AUTO-SHIP PROGRAM AND THAT YOU WILL BE LIABLE FOR PAYMENT OF PRODUCT THAT WAS SHIPPED TO YOU, AND FUTURE SHIPMENTS OF PRODUCT, IF YOU FAIL TO NOTIFY US WITHIN THE TRIAL PERIOD OR FOR FUTURE SHIPMENTS TO STOP SUPPLYING THE PRODUCT TO YOU.
Regardless of whether you cancel Your Trial in a timely fashion or not, you will be responsible to pay the shipping and handling charges associated with Your Product (currently $6.95). You agree that we can charge your credit card for this amount, and you agree to pay such amount regardless of whether you cancel Your Trial in a timely fashion or not. No refunds will be issued for shipping and handling charges.
Cancellation of Orders. If you wish to cancel future deliveries of the Product and you are within the Trial Period, then You should follow the procedures described in the preceding section of this Agreement. If you wish to cancel future deliveries of Product outside of the Trial Period, then You must call Our Customer Service Department and request that such future shipments be terminated.
Your request for termination, will be processed immediately; however, subject to our refund policy (described below) you will be responsible for payment for any Product that has either (I) already been shipped to you or (ii) already been delivered to you at the time of your call.
If there is a bank dispute (charge back) of any kind that is found to have been filed by the consumer and the consumer loses the charge back or dispute there will be a $100 charge toward the customer for filing a false report and having lost the charge back to cover expenses, fees and time required by the Company to defend the dispute. No refunds of any kind shall be considered if there is a bank dispute or claim made by the consumer charging back fees to the merchant. IT IS RECOMMENDED YOU CONTACT US PRIOR TO CONTACTING YOUR BANK AND TAKING ACTION.
Refunds. We want you to be satisfied with Our Products and Our services; therefore, if you are ever not satisfied with any Product that you ordered, you may call Our Customer Service Department and request a refund. Our refund policy is as follows:
You may receive a refund of any Product that you ordered up to Fourteen (14) days after your order is placed.
Customers are restricted to receiving a single refund per Product ordered. Repetitive refunds are not permitted unless the Product, as delivered to you, is defective. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.
In order to process your refund, you must supply us with your name and delivery address. If you provide us with insufficient or incorrect information, your refund will be delayed.
Depending on the bank that issues the credit card you used, your refund can take up to thirty (30) days to appear on your credit card statement or issued by company check. If you have any questions about whether a refund has been issued by us, please call Our Customer Service Department.
Modifications. We reserve the right to modify the prices charged for the Products, or to add or remove any Products, from the Website at any time without prior notice to you. Price quotes provided to you prior to any price modification shall be honored.
Billing Errors. If you believe that you have been erroneously billed, please notify Our Customer Service Department immediately of such error. If we do not hear from you within ten (10) days after such billing error first appears on any account statement, such fee will be deemed acceptable by you for all purposes, including resolution of inquiries made by your credit card issuer. You release us from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to us within ten (10) days of its publication.
REPRESENTATIONS; DISCLAIMERS.
It is our intention to provide you with the finest products available, and we believe in the efficacy of every Product we sell. Individual results will vary, and are dependent on factors.
We endeavor to provide you with accurate information about Our Products. You understand and agree that the information we convey about or Products and/or the efficacy of Our Products, is obtained from independent third parties such as news agencies, scientific reports, and scientific / research entities ("Third Parties"). We do not warrant or represent that such information is error-free, and we do not represent or endorse any Third Parties or the methods that they use to arrive at their conclusions. All Product specifications, performance data and other information on the Website is for informational and illustrative purposes only, and do not constitute a guarantee or representation that the Products will conform to such specifications or performance data.
We do not warrant or represent that Our Products will provide you with any particular benefits, or that your results will match those of others who consume Our Products. Individual results will vary from person to person.
OWNERSHIP; INTELLECTUAL PROPERTY.
The Website, and all images and content at the Website (collectively, "Materials"), are the sole and exclusive property of ours or its licensors. No license or ownership rights in or to any of the Materials are conveyed to you by virtue of this Agreement or by your purchase of any Product from the Website.
The Materials are protected by the copyright and trademark laws of the Panama. Unless otherwise permitted by law, none of the Materials may be reproduced by you without our prior written permission.
YOUR REPRESENTATIONS.
You hereby represent and warrant that:
You are age eighteen or older;
You have read this Agreement and thoroughly understand the terms contained in this Agreement;
Any Products You purchase from the Website will be used for Your personal, non-commercial use;
You will not re-sell, re-distribute or export any Product that You order from the Website;
We have the right to rely upon all information provided to by You;
We may contact you by email, telephone or postal mail for any purpose, including but not limited to (i) follow-up calls, (ii) customer satisfaction surveys, and (iii) inquiries about any orders you placed, or considered placing, at or through the Website.
RESTRICTIONS.
Without the express prior written authorization of ours, You may not:
Duplicate the Website (except as expressly provided elsewhere in this Agreement or as permitted by law);
Create derivative works based on the Website or any of the Materials;
Remove any copyright or other proprietary notices from the Website or any of the Materials contained therein;
Frame or utilize any framing techniques in connection with the Website or any of the Materials;
Use any meta-tags or any other "hidden text" using the Website's name or marks;
"Deep-link" to any page of the Website;
Circumvent any encryption or other security tools used anywhere on the Website (including the theft of user names and passwords or using another person's user name and password in order to gain access to a restricted area of the Website);
Use any data mining, bots, or similar data gathering and extraction tools on the Website;
Use any device, software or routine to bypass any operational element or to interfere, or attempt to interfere, with the proper working of the Website, server or activities conducted therein; or,
Take any action that imposes an unreasonable or disproportionately large load on the Website or its network infrastructure.
TERMINATION.
This Agreement shall remain in force as long as you access the Website, use any functions or features of the Website, or order anything from the Website.
We reserve the right to terminate this Agreement without notice and/or refuse to sell to anyone who We believe, in Our sole discretion, (i) has violated any of the terms of this Agreement, (ii) is abusing the Products or the services we provide, or (iii) is unable to provide us with sufficient information to allow us to properly identify the customer's real name, address, or other contact information.
LIMITATION OF LIABILITY; NO WARRANTIES.
In no event shall company or its officers, directors, employees or subcontractors be liable for any indirect, special, incidental, exemplary, consequential or punitive damages, under any cause of action whatsoever including but not limited to contract, tort, strict liability, warranty or otherwise, for any claim, cause of action, fee, expense, cost or loss (collectively, "Claims") arising from or related to this Agreement, the Products, or Customer's use of the Website or any Product.
Except as otherwise specifically stated in this Agreement, the Website and all Products and services provided to you are provided "as is", without any warranty whatsoever.
You agree that company's entire liability for all Claims shall be limited, in the aggregate, to the lesser of (i) USD $100.00, or (ii) the total amount of money You paid to company in the one (1) month period immediately preceding the incident on which Your Claim is based. This limitation of liability shall apply for all Claims, regardless of whether company was aware of or advised in advance of the possibility of damages or such Claims.
The warranties and representations specifically set forth in this agreement are the only warranties and representations with respect to this Agreement, and are in lieu of any and all other warranties, written or oral, express or implied, that may arise either by agreement between the parties or by operation of law, including warranties of merchantability and fitness for a particular purpose. None of these warranties and representations will extend to any third person. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
INDEMNIFICATION.
You agree to defend, indemnify, and hold harmless company, its officers, directors, shareholders, employees, independent contractors, telecommunication providers, and agents, from and against any and all claims, actions, loss, liabilities, expenses, costs, or demands, including without limitation legal and accounting fees, for all damages directly, indirectly, and/or consequentially resulting or allegedly resulting from Your misuse or inability to use the Website, or Your breach of any of these terms and conditions of this Agreement. We shall promptly notify you by electronic mail of any such claim or suit, and cooperate fully (at your expense) in the defense of such claim or suit. If we do not hear from you promptly, we reserve the right to defend such claim or suit and seek full recompense from you.
NOTICE.
Any notice required to be given under this Agreement to you may be provided to you by postal mail or by email. If notice is sent by email, such notice shall be sent to the last known email address that you provided to us, and shall be deemed delivered once sent.
FORCE MAJEURE.
We shall not be responsible for any failure to perform due to unforeseen circumstances or to causes beyond Our reasonable control, including but not limited to: acts of God, such as fire, flood, earthquakes, hurricanes, tropical storms or other natural disasters; war, riot, arson, embargoes, acts of civil or military authority, or terrorism; strikes, or shortages in transportation, facilities, fuel, energy, labor or materials; failure of the telecommunications or information services infrastructure; hacking, SPAM, or any failure of a computer, server or software, for so long as such event continues to delay the company performance.
MISCELLANEOUS.
Governing Law. This Agreement and all matters arising out of, or otherwise relating to, this Agreement shall be governed exclusively by the Panamanian law any legal dispute will be handled in accordance of Panamian law, excluding its conflict of law provisions. Venue for any matter arising from or related to this Agreement shall exist solely and exclusively in the Panama, and the parties hereby submit to the personal jurisdiction of the state and federal courts sitting in the Panama for such purpose.
Rights to Injunctive Relief. Both parties acknowledge that remedies at law may be inadequate to provide an aggrieved party with full compensation in the event of the other party's breach, and that an aggrieved party shall therefore be entitled to seek injunctive relief in the event of any such breach, in addition to seeking all other remedies available at law or in equity.
Assignment. The rights and liabilities of the parties hereto will bind and inure to the benefit of their respective assignees, successors, executors, and administrators, as the case may be.
Severability. If for any reason a court of competent jurisdiction or an arbitrator finds any provision of this Agreement, or any portion thereof, to be unenforceable, that provision will be enforced to the maximum extent permissible and the remainder of these Terms and Conditions will continue in full force and effect.
Attorneys' Fees. In the event any Party shall commence any claims, actions, formal legal action, or arbitration to interpret and/or enforce the terms and conditions of this Agreement, or relating in any way to this Agreement, including without limitation asserted breaches of representations and warranties, the prevailing party in any such action or proceeding shall be entitled to recover, in addition to all other available relief, its reasonable attorney's fees and costs incurred in connection therewith, including attorney's fees incurred on appeal.
No Waiver. No waiver of or by company shall be deemed a waiver of any subsequent default of the same provision of this Agreement. If any term, clause or provision hereof is held invalid or unenforceable by a court of competent jurisdiction, such invalidity shall not affect the validity or operation of any other term, clause or provision and such invalid term, clause or provision shall be deemed to be severed from this Agreement.
Headings. All headings are solely for the convenience of reference and shall not affect the meaning, construction or effect of this Agreement.
Complete Agreement. This Agreement constitute the entire agreement between the parties with respect to Your access and use of the Website and Your ordering and use of the Products, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Modifications. Company reserves the right to change any of the provisions posted herein and you agree to review these terms and conditions each time you visit the Website. Your continued use of the Website following the posting of any changes to these terms and conditions constitutes your acceptance of such changes. Company does not and will not assume any obligation to provide you with notice of any change to this document. Unless accepted by company in writing, these terms and conditions may not be amended by you.
