Submit a Complaint

Best Buy

United States,
Colorado

Consumer complaints and reviews about Best Buy

Faelinn Send email
 
Jul 6, 2015

sold me a lemon, verified... won't take back

They sold me a lemon Mac. It immediately started acting weird upon opening. Within a few days things started failing. I took it in and they wouldn't do anything about it. So I had to take it to the top Mac specialists here. They said it was a lemon and everything was failing. They even called Apple and told them it was a lemon. Apple helped cover the first repair, but it didn't help when it had to keep going in for repair over and over.
Best Buy management were rude and basically said it was not their problem. Even though we took it back right away and tried again a few days later after finding out it was a lemon.
So I spent over a year making payments on a lemon Mac that fell apart bit by bit over a few months.

I am NOT knocking Mac computers, because they are awesome!!!! Would never get anything else. But I am knocking Best Buy because that is just horrible to do to customers.... especially when I bought the $200 coverage package. They never fixed a damn thing.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username