I will say that we had a very similar problem with Sherrie. After meeting with Sherrie and several long phone calls she had convinced me that she had the perfect adult that would fit my family. I wanted a puppy to raise but I felt that she had far more knowledge and was leading me in the right direction. We were told that he was housebroken and didn't hike his leg. All were false statements. Well after having some minor issues once we got him home and being in constant contact with Sherrie, we all agreed that this was not the ideal situation for this boy, he was not happy. We did keep him for almost a month to give everyone time to adjust, we knew it would not be a quick or easy transition, but he was miserable. Sherrie came and picked him up and OFFERED to replace him with a puppy. This was totally unexpected but really appreciated. Of course she never followed through with her offer of the puppy. Never heard from her again. She wouldn't answer my calls or return my voice-mails!! If she had no intention she never should have offered. I too was very impressed by Sherrie's knowledge and her concern for her dogs and puppies. I think she has done a lot of research and has raised a lot of puppies, however every good scam artist sells themselves and gives you just enough information to let you think you know them, but you really don't know anything about them at all.