I have been selling on Bonanza.com since 2009. I have made a lot of sales however I was recently shut down by them without letting me know. One major problem is the feedback I recieved was partly Bonanza.com's fault due to negligence. I tried to put my store on vacation twice in March 2014 and I thought it was taken care of. I went on about my business and did not return to my Bonanza store until June. That is when I found out my booth was never on vacation and orders were still coming that I knew nothing about. Of course because I did not know about the orders I could not fill them which resulted in negative feedback from my customers. Bonanza threatened to take some action regarding these negatives and I explained to them what happened which of course they took no responsibility for. To make a long story short. I was just shut down with customers credit card payments pending to come to me for items they have purchased and I do not have any idea what to do now. They have not communicated with me as to what is going to happen to those payments considering it takes a month for them to send the payments to my account in the first place. I am always in the position to have to send out the items without being paid and have to take the chance I will not get paid.
All Bonanza cares about is money and how much they can get out of you. They do not care about their sellers or the customers either. They will throw you to the wolves if they have too and say it for the customers sake.