Submit a Complaint

Boost Mobile

United States,
California

Consumer complaints and reviews about Boost Mobile

jr69 Send email
 
Oct 17, 2014

BE CAREFULL WITH BOOST MOBILE CUSTOMER SERVICE IN DOMINICAN REPUBLIC

BE VERY CAREFULL WITH THE BOOST MOBILE CUSTOMER SERVICE IN DOMINICAN REPUBLIC

To all those who have Boost Mobile, be very careful, because the customer service of Boost Mobile in the Dominican Republic, is using the information in your account of Boost Mobile cell phone(such as the phone numbers at of you call, whom you are sending message, who call you), for other purposes, receiving money from people in the Dominican Republic who want to have your information and the staff of Boost Mobile in the Dominican Republic by money holding this information and selling it.

Be very careful, because this is happening, it to a man from Dominican Republic, living in USA and has problems in Dominican Republic with a woman, and that woman looking and pay a employee of Boost Mobile Customer Service in the Dominican Republic for that would give all the information that man had on the phone and account of Boost Mobile. The women use all this information to do harm time to the man and caused him a many problems. The women confessed that she was paid to an employee of Boost Mobile Customer Services in the Dominican Republic to get all the information that he had in the Boost Mobile cell phone and account.
User552907 Send email
 
Apr 10, 2012

Terrible service, dropped calls, delayed tex etc.

Boost Mobile always provided me with less then great cell reception but I put up with it because of the price. Delayed tex, holding your arm out with the phone like an antenna to send tex and waiting forever for pics to come through but at least my calls did. Well, I moved to another location in the same city and now my calls dont go through and more then half go directly to voicemail. I am starting a business from home and when I call my customers the line drops on them it is so embarassing. Well, id had been communicating with boost and they them selves told me I dont get service in my area and suggested I transport the number. For my business sake I transported my number to another service even though they said they couldnt because boost was a prepaid phone. It went through and now BOOST will not refund my 50 dollars that i paid for one more month. I told them why I was cancelling and transported my number and they just refused to give me my REFUND saying I forfeited the money when I transported my number to another provider. UNETHICAL, when they themselves said to do so because I dont get service where I now live. 50 bucks sure add up thats crooked I wonder how much money they are getting out of people who cancel and still have money on there account. THE CEO SHOULD BE ASHAMED THAT IS BAD BUSINESS PRACTICE.
User929811 Send email
 
Apr 10, 2012

Terrible service, dropped calls, delayed tex etc.

Boost mobile customer service sucks!!! The representives dont act like their professional train!!! I have the
most lost calls with this company thinking about switching to another company!!!

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username