I paid my bill of 114.00 on 5/18/18 when it wasn't due until 5/21/18. When I signed up for boost mobile I was suppose to be on a family plan with my husband and dad's line. Well then on 5/20/18 I transferred my line to another carrier because i needed better service for my job. Well then today they cut my husbands and dad's phone off saying we had to pay 107.00 to turn them on. I just paid 114.00 on 5/18/18. So I called 1-866-402-7366 and they said that I was not set up on a payment plan and that they could not move my 114.00 to my husband and dad's line and they could not refund my money either because I closed my account that the money went to on the 20th when I switched my number. So then I called 1-888-266-7848 and the person and the manager told me the same thing. That my plan was not set up on the family plan like it was suppose to be and that they could not refund me my 114.00 that I paid because that money went to my line that i transferred and that the only way to get the money back is to dispute it with my bank. So now this company not only refuses to give my my 114.00 they also refuse to transfer it to my other lines to turn them back on. Making my husband pay another 107.00 to 4 days after paying them 114.00. This company is a fraud and rips people off.