Boost is a HORRIBLE company to deal with, I have filed a complaint with the FCC
as well as the BBB and elsewhere. It took me almost 5 days to get 2 numbers
ported over, what's worse YOU have to do all the legwork, get your account
number, transfer PIN, maybe call the previous carrier etc.

Calling Boost is painful as it could be, it takes over 6 minutes just to get through
their phone menu and then you will be put on hold many times, switched probably
at least 3 times. Chat is no better... good luck reaching a human. I spent
probably 10 hours on the phone and chat to get nowhere. Spent 5 hours at their
store the first day.

Then after they finally got my number switched they put a 5G card in a 4G phone
making my contact list disappear (it's a known issue with this phone). When I
went back to the local store the 6th time asking can they put a compatible SIM
card in there they refused saying "that one works if you can make/receive calls
and texts" I said yes perhaps it works but it caused another problem, they
didn't care and tried to sell me another SIM card also saying it probably won't
work. It cost me over $100 for all this, driving a total of 240 miles back and
forth to the store.

I've never had such a bad experience in my many years of using various services.
They should not be permitted to offer their service, cell phones can be critical
for some of us. Moving to ATT ASAP who said I need to transfer PIN, account numbers
etc. they will do the work.