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BP Gas Station

United States,
Florida

Consumer complaints and reviews about BP Gas Station

Ms Antoine Send email
 
Feb 27, 2012

Bad customer service

I went to the gas station on saturday 4/11/09 around 7:30pm to purchase a $5 calling card and add minutes to a cellphone for $10 which would equal to $15. I handed the cashier(a black lady with braids, I didn't get her name)$20 then I couldn't add the minutes it wasn't going through, so I told her ok then just give me the $5 calling card, she handed me $5 back(the wrong change)! So I said "I gave you a$20 you're supposed to give me $15 back, she started arguing with me and said no you gave me$10, then I replied I'm not a liar, you better count the register, she then asked another co-worker(An older hispanic man)I don't know if he was the manager or not to give her $10 to give me, if her register's short she will pay him back! I felt disrecpected by that girl by insinuating that I lied, after giving me my exact change she kept on cussing and getting loud so I told her she needs to check her attitude she doesn't know how to deal with customers, the other guy just stood there while he let her act a fool...she then followed me outside screaming, I told her sorry behind to get back inside cause I don't have time for her...it was the 1st time that happened and the last time cause I won't set foot in that store...
No Name Guy Send email
 
Feb 27, 2012

Bad customer service

Just went into a BP and purchased a bottle of beer with a newspaper. After it was rung up and paid for and I was about to leave another clerk said there were no beer sales on Sunday and took the beer and refunded the money. There were no signs saying they did not sell on Sunday and the drug store right across the street does sell on Sunday. From what I have read above BP misses no chance to alienate costomers.

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