I purchased a 2015 Hyundai elantra in July of 2018. Upon receiving the car, the rear brakes were toasted, Tires were Chinese made and the engine was VERY noisy. The Brakes were fixed, the tires replaced ($500.00) and 5 months later the battery failed ($200). So far $750 out of pocket tires/battery. June of 2019 the engine refused to remain running at stop signs, stalling 12+ times a day. Hyundai Rebuilt the engine at a total cost of over $4500 with parts/labor/dealer ship repairs/rental car. After an oil change the stalling has started again. Based on my records, this car has had close to $5500.00 in repairs in 18 months... REALLY ? So I elected to cash in the extended warranty. I e-mailed the warranty company and that was handled promptly, and efficiently, however, Bridgecrest claims they never received the money. After about 2 weeks I called them 4X today each time on hold for over 15 minutes. Last supervisor finally admitted they get paid via SilverRock(warranty company) 2X a month and that the payment would not post for a week the 24th, BUT... get this.. car is scheduled to be repossessed starting on the 20th of this month. WTF.. I made a small payment today, to stop this as requested. I owe about $375, the warranty check is for $1081... more than enough to get me caught back up. But they REFUSE to post to payments and want to post to principal of loan ONLY... WTF again... If CapitolOne can post warranty cash out to payments, why can't Bridgecrest…. this is the first in many complaints to be filed....