Well I have been looking into ordering from Buds. However after reading this tiraid between a customer and buds customer service, I believe I will take my business and my money elsewhere. I googled looking to see reviews of customers in order to check out Service and what condition firearms arrived in. I wanted an opinion that was not on the website. I am glad I did. The way this customer service rep. Talked to this customer is unacceptable. The lack of respect, the threats. It is appalling to me to even think this is how a company would chose to conduct its business with an unhappy customer. No apologies from the company to the customer only attacks. I will not be doing business with buds.

Yeah, right, Buds is so excellent you dont have to go further than this board to find 20 pages and growing complaints about them:

http://www.complaintsboard.com/complaints/buds-gunshop-paris-kentucky-c212331.html?page=20#c1184057

I just completed a transaction with Bud's, and it went perfectly. It took three weeks total, but the gun went to NY and was tied up for a week in CoBis. I'm not complaining... Quite the contrary. I got a gun that is short supply for a great price. Bud's could have charged a premium for this gun and sold it the same day. Actually, I was lucky enough to nab it.
I think the original poster here made a few mistakes.. possibly due to inexperience. First, if he didn't like the weapon, he should NOT have completed the transfer. Laws on handguns are very rigid, and once transfer is complete, it's difficult, if not impossible for Bud's to intervene on the customer's behalf. Next, guns come dirty.. Some more, some less, but all a bit dirty. They're test fired, so this should be expected. I always tear down a new gun for cleaning, no questions asked. Also, the OP bought a Taurus.. known to be dirty. Nothing wrong with them functionally, but there are higher quality pieces out there.
Bud's shouldn't have gotten into mudslinging with the customer, but when a person makes unfounded accusations online without facts to back them up, I guess it's tough to hold back.

So, this whole fiasco is the customer's fault, by his own account. I had a good experience with Bud's, and would buy from then again.

I have bought many guns from Bud's...not one problem, customer service is top notch. Who ever this troll is and why they are trying to give Bud's a bad name is stupid.

I have recently bought a gun from buds and it have taken over 2 weeks to receive. I was not very happy about this and now that I have done some research online and seen hundreds of unhappy customers who write bad reviews and their company I will not do business with them again. The top 2 complaints were 1. Customer service 2. Length of shipping. With what was said above and how unprofessionally he handled this I know there is a HUGE customer service problem overe there! I will not be using them in the future!

I feel that if the gun was not to the buyer's high level or what have you, he should have let the FFL guy send it back for a refund or replacement and all this crap woud not be happening. That's all this is is a bunch of crap! If you don't won't to do business with Bud again the don't!!!