I agree with the negative comments having been a victim myself. The BBB report says it all. How they still get an A+ with over a complaint a month - 39 in the last 36 months is beyond me (unless money changes hands). Also keep in mind that BBB reports are just those who are so irate they file. Others just take on an attitude of "never again will I buy there" like me.

I just purchased a Taurus 24/7 G2 45 acp from BudsGunShop and the weapon would not hold a 2 FOOT group at 25 feet. The barrel seemed to be loose in the weapon. I called Buds and held for 20-25 minutes when the "jerk" that took my call hung up on me. I called again and this time I was informed that there was nothing they could do for me. I would have to contact the manufacturer to see what they would do. Needless to say, I WILL NEVER PURCHASE ANYTHING FROM BUDS screw-em SHOP AGAIN. My advice to anyone purchasing a weapon is to buy it from a reputible dealer.

G34 shooter I find it ironic that your only post on this website at all is pro Buds. Most of the PRO Buds postings are one time posters. It makes me wonder if thier representitives are still posting on this site under a different user name. Lets face it the guy using the name budsgunshop was an ass and an embarassment on the company. Like I said in a previous post look at thier BBC rating. In the last 12 months they have had 21 complaints, 21!!! Now their BBB rating is A+ but all that means is they corrected the problem after a customer had issue. DO some research people. Stop endorsing companies like this and make these bums go get a honest job or just be homless.

Never again will I buy from here. Said it was in stock. Ordered on 2/28/12 today its 03/13/2012 and my order still says processing. Not even shipped yet wtf! I complained. They gave me the run around blah blah u will get it soon. Soon when? It's showed in stock. So I said fu k this place and canceled my order. They didn't even bother to offer another gun or discount whatever. Just take it or leave it. Well sorry buds your place is Jack Shi!!!. I ordered from another site for less money and already got me a tracking number. Wtf Fu3k yo0 buds.com

I have ordered pistols, rifles from Bud's not one time have I ever had a problem. Another thing, I noticed a few certain "names" doing all the trash talking, that in itself leads me to believe it's false and just want to try and give Buds a bad rep...will people have problems yes, and the folks that work there will correct it.

In F/U to my Feb 24th ranting - ref. my order to Buds for Sig SP2022 40. Ordered on Feb 17th - Received March 2nd. No returned email questions - Phone calls ignored and/or person on other end yawned a lot. Field stripped pistol at FFL and being satisfied and cleaned somewhat, signed the papers and went out to their range to test fire. No FTF - FTE etc - Nice Weapon . Now for all this aggravation, I saved $13, which in my humble opinion, is not worth the price of admission to Buds. I have always supported my local FFL dealers (ammo excluded) until this one time - but never again.

In follow-up to my Feb 24th ranting reference Buds Sig Sp 2022 40 cal purchase - Ordered 17th Feb received March 2. E-Check - no prob with funds etc. Delays with no response on attempted contact. Gun was not as depicted on web site but they do make that disclaimer ( Mine totally made in US as opposed to some with receivers made in Germany.) - so fine. Field striped at FFL and being satisfied signed off and went out to the range to test it out. No FTF, FTE - very nice weapon. But through all this I saved $13 which is not worth the price of admission to Buds in my humble opinion. Support of your local FFL is more important. This is the first time I have not supported them - won't happen again.

Well, after speaking with the sales person at Buds Gun Shop, yesterday, (3/9/12); for some STRANGE reason, My order was sent to my FFL, that very day, in which I picked up yesterday afternoon. I sincerely hope my conversation with the person at Buds might have had an impact, and they will do better in terms of service. I have no doubt that they actually were falling behind in processing orders but just maybe they can make improvements, in order to avoid complaints.

I have dealt with Bud's on a number of occassions and cannot be more pleased. The FFL's that I have used have never had a problem with them. I am a retired funeral director and before retirement, ran a funeral home that served over 700 clients a year. In this business, that is immense. As Bud's said in one of their replies, they have a 99% satisfaction rate. That is a great number. Believe it or not, the largest funeral corporation in the world strives for 70%! Yes, I worked for them as a manager for 4 years, so I know what I am talking about. I found that when dealing with people, some folks are just chronic bitchers. No matter what you do or say, they are never happy. In my funeral home, my client satisfaction rate was over 99% which is why I succeeded. It took me awhile to figure out that nothing is perfect. As Bud's did, I just put it behind me and move on. I am very happy for their success and will continue to buy from them. Their communication is wonderful and they answer emails in a surprisingly fast manner. So for those of you that are unhappy, go somewhere else! I wouldn't want to deal with you anyway. And get over it!!

Thank you, "Don't want deleted". I called Buds Gun Shop @ 1-802-526-3188 this morning. Got nothing out of the person I spoke to though. I told this person that I'd give them until this comming Wednesday (March 14th) to ship my rifle to my FFL dealer or I want a FULL refund. BTW their website is still down. I am seriously thinking of calling Ruger Arms to find another dealer I can purchase the rifle I want.

In all honesty, I'm sure it would be quicker to cancel your order and get a refund than it would to get your gun. They're waiving the restocking fee if you read in that email they sent to "everyone". By everyone, I mean everyone who submitted a customer support ticket. I'm sure there's guys out there who have no idea what the heck is going on.

I sympathize with you, ky_Dave. Keep this board updated with your order status. -I think it helps KY Law Firm.

I noticed Buds Gun Shop has taken down their website, as of this morning (3/9/2012). I tried to log-on to check the status of my order, which has been in "shipping status" for four days now.

I noticed Buds Gun Shop has taken down their website, as of this morning (3/9/2012). I tried to log-on to check the status of my order, which has been in "shipping status" for four days now.

"Don't want deleted" Glad to here you found another online dealer, and was able to cancel your order with Buds Gun Shop. Unfortunately, I sent them a check which they cashed as soon as they received it. So I guess I am stuck with waiting for my order to be shipped to my FFL dealer. Buds Gun Shop is not a very well run store, and maybe they should have their FFL Licenses revoked to protect customers form their unethical business practices. <Sorry>

The numbers are also randomized each time you create a new session. This is so Joe Schmo doesn't know any better.

Oh, yeah...another thing. I forgot to mention I'm a web developer for a big firm in the Midwest. I took at look at Buds source code. As you'll see in the image below, they don't have a tool changing those satisfied customer numbers or customers online. It's the same until someone goes in and changes the code. That tells me 2 things.

1. Buds doesn't have an IT department
2. Buds lies about their customer base and current online status

Both of those are misleading to potential customers and could be considered "baiting" by the State. I know this because I have to develop code that meets those guidelines. Very strict...

Check it out for yourself, the code clearly shows that they just created the images, put them in a local folder and have them display on their webpage. There's no fancy database or hidden query. It's literally just someone adding a image to a webpage in HTML format.

Google "how to add images in HTML" and you'll see matching code. HA! IT Department! What frauds. I hope KY Law Firm follows up on this.

I got that same email. They made it sound like they're trying to ship out thousands of guns...which to me is downright irresponsible to take on that many orders, tie up that much money, and not even have the gall to keep in touch with their customers.

I ran a chargeback on Buds and blocked their payment center this morning. It cost me 15 bucks. I'll take that as a lesson learned to read up on a company before you buy.

Just FYI, I asked their phone sales staff how long a refund would take. He replied with 2 weeks. So, if you feel like waiting that long, by all means. If you paid via credit/debit card, you should be able to run a chargeback and stop payment. All the bank needs is proof that they failed to provide you with your order. I had Buds staff unknowingly confirm this over speakerphone, haha. They aren't the smartest, that's for sure.

To sweeten my day, I ordered the same firearm from another online store and It's already shipped. My FFL will have it on Saturday. To anyone stuck with the Buds treatment, I feel for ya. -I'll never do business with that piece of sh*t company ever again.

What is needed to deal with Buds Gun Shop is to turn them in to the ATFE or FBI, to investigate Buds Gun Shop's business practices toward their customers. Maybe then they will be more ethical toward their customers if they are investigated. No business should treat their customers badly like Buds is doing.

What is needed to deal with Buds Gun Shop is to turn them in to the ATFE or FBI, to investigate Buds Gun Shop's business practices toward their customers. Maybe then they will be more ethical toward their customers if they are investigated. No business should treat their customers badly like Buds is doing.

I too have had issues regarding my order with Buds Gun shop. At the present, as in the past several days, they have my order in "Shipping Status" but I've yet received my order. This morning (3/8/2012) I received an e-mail from Buds stating that they are "Back-up" on their orders due to present buying panic from customers wishing to buy guns, so I don't know. I do know they had the time to cash my $800+ check!!

I too have had issues regarding my order with Buds Gun shop. At the present, as in the past several days, they have my order in "Shipping Status" but I've yet received my order. This morning (3/8/2012) I received an e-mail from Buds stating that they are "Back-up" on their orders due to present buying panic from customers wishing to buy guns, so I don't know. I do know they had the time to cash my $800+ check!!

Not a peep yet. It's now been 10 days since I made my order, the thing still says "processing". No reply to my order update request, either. This is just pathetic.

I'm going to run a chargeback and stop payment on them tomorrow if I don't hear back. It'll cost me 15 bucks, but it's better than their 10% restocking fee. The Bud's treatment works both ways, guys!

Still no update. I requested an update/tracking number through their system and haven't heard anything as of yet. It states they "try" to get back to you within 24 hours, but I wouldn't bet the farm on it.

I can safely say this will be the last time I ever use Bud's Gun Shop. Poor customer service, poor shipping times, and pathetic order cancellation policies. Even if I wanted to cancel my order and just move on, I'm stuck paying 10% of the cost (aka Bud's profit margin) for a "restocking fee". To be honest, I feel that if they fail to ship within THEIR promised time, you shouldn't have to pay the restocking fee.

I understand they may have some delays and whatnot, but reading above you'll see a guy who placed an order AFTER me and has received it already.

I understand the customer isn't always right, but it's wrong for the customer to be penalized for their poor shipping and customer service.

I read the fine print. Looks like that 3-7 day processing period is in business days, not fiscal days (it wasn't some big secret, I just failed to read it properly).

02/26/2012 Pending
02/26/2012 Processing We have received all the information we need to process your order. Thank you. Your order will ship within 3-7 business days

So, we'll see if it ships out by the 6th. Still not holding my breath.

@KY Law Firm..I am sure that you will have the support of many here.Maybe litigation will motivate Bud&#039;s employees into learning the first basic business rule.We pay you, you service us.