Submit a Complaint

c.facebook.com

United States,
Oregon

Consumer complaints and reviews about c.facebook.com

vivian regnier Send email
 
Dec 21, 2014

too many charges on my account

149.54 was taken from my Debit Card please refund ASAP.
k3ntwan Send email
 
Dec 21, 2014

i need a refund

i want to file a despute againts the facebook ad it was ran on my old account on facebook so i need to recieve the money back asap.
ccarlisle1856 Send email
 
Dec 4, 2014

fraud

I had a fraud charge on my debit card of $ 81.86 and would like to be credited ASAP. Cathy
Terri Send email
 
Jul 1, 2014

unauthorized charges

Facebook has hit my account with 4 unauthorized charges. 6/29/2014 $26.59, 6/30/2014 $50.16 and on 7/1/2014 there
are 2 charges $9.84 each. I have never ever given my credit card information to anything tied to facebook. Each of these
are listed as "recurring". Facebook you do not have my authorization to charge me anything. I do not do business with you.
You need to get to the bottom of this, and refund my account ASAP! email [email protected]
megan murray Send email
 
Jun 30, 2014

unauthorized charges

I have never bought anything on Facebook, but some how my bank was charged over 1000$ with little 2$-50$ charges. Not only this acct was affected, also my USAA card was hit and ended up being locked. I have a 4 month old child at home that I have to support with a fixed income. If something is not done, major steps WILL be taken as this is a major issue. I will not put my card number on her for the universe to see ( as apparently this doesn't matter because some how you still got my info). you can email me at [email protected] to discus this matter. I will be looking for your answer!
[email protected] Send email
 
Jun 30, 2014

Ads

Why do i have Eccolet, Albania as a ad on my facebook page? I don't want this ad!1 How do i remove this from my page? Please let me know i can remove this from my page! 1-520-748-7031 Peggy
HIGHINTENSITYCS Send email
 
Jun 25, 2014

UNAUTHORIZED CHARGES

I WAS CHARGED 3 TIMES FOR A PROMOTED POST OF 6.99 ONE ON 6/2/14 AND TWO MORE CHARGES ON 6/12/14 I DID NOT GIVE YOU PERMITION TO DO SO AND I WANT MY MONEY BACK IMMEDIATLY...IF IT IS NOT RETURNED WITHIN 3 DAYS I WILL BE CALLING THE BETTER BUSINESS BERROW.
Terrieleejohn Send email
 
Jun 11, 2014

unauthorized charges

Facebook took way more money then they should have I never authorized them to take 3 payments of 9.99 for game payments and they took way too many 5 dollar & 1 dollar payments.
Terrieleejohn Send email
 
Jun 11, 2014

Money taken out of my account

unauthorized charges facebook.com/credit
I had 9.99 taken out of my account 3 times and 5.00 taken out out at least 5 times too may, and too many dollars taken out also I am going to stop playing your games with the unauthorized charging going on. Face
David Davis Send email
 
Jun 10, 2014

David Davis

The game of {ROYAL STORY} keeps taking my money but does not give my RUBIES I am sad about it :(
Da vidDavis[AT} [email protected] {on face book}
Frances Send email
 
May 13, 2014

unauthorized charge

I have a charge for 15.97 on my bank account dated 5-12-14 that I did not make. I made 2 charges, one for 4.99, and one for 1.00. It says that a game was purchased, but I did not make that charge. Would you please contact me, at [email protected]? I would like this money not charged to my account. I did not make this charge, and the bank will charge me 30.00 because this will make me overdrawn. Thankyou.
luizmuller Send email
 
Apr 30, 2014

charges without my authorize

The FB charge me 4 times, first about $25.44, second about $ 50.53, third about $5.00 and the last about $250.57.
I want my money back right the way. Please contact me at [email protected].
avlo92 Send email
 
Mar 29, 2014

charged me for nothing I did

You charged me without me giving you any information. I am upset that I did no purchase on fb and you steal information I didn't give to fb. Please give me my $69.35 back. Contact me through [email protected]
kenmatt Send email
 
Apr 8, 2013

Give gift

Iam trying to get my money back for Give Gift $10.00 purchase for iTunes.My card was charged.There is no gift for my Facebook friend or me,as the pay now submit was going thru the word OOPS A ERROR HAS ACCURED.469-383-1976.DISAPOINTED GIFT GIVER TAKEN.
tallen444 Send email
 
Apr 4, 2013

facebook took credits

i went to by credits from facebook and it took fifrty dollars off of my card i wanted to pursuse five dollars that was it i need the 45.00 dollars to go back on my card please contact me at 609-593-3775
walkerccctv Send email
 
Jan 4, 2013

LOL

Seriously people, if you let your kids use your computer/ipad whatever to play games and they buy things with your credit card, then you're an idiot for allowing them to do that, unsupervised. If you have an unauthorized charge on your credit/debit card, call your CARD COMPANY/BANK. Dispute the charge as unauthorized, or as good paid for but not received. The credit card company will refund your money and investigate the situation with the merchant.
almasierra2 Send email
 
Jan 3, 2013

Farmvile 2( Facebook }

My daughter which is 4 years old accidentally push the dollar and charge 107.20 to my bank cart. I need to cancel the transaction and credited back to my bank card. you can call me at 832-466-9223. I really apreciate it. Thank you.
Stinsley Send email
 
Dec 3, 2012

Facebook

I had charges on my account that I did not authorize, No one on the phone could help. I do not have facebook and never will. I want my money placed back into my account. I'm to old to be having my account compromised. There was a charge of $18.90. Please call me at 812-320-9508 ASAP
melaniebeardy Send email
 
Nov 30, 2012

unauthorized charges

i was charged 76dollars and some cents on nov 29 2012 never bought anything or authorized anything please call me 20449800241 asap
jamesmiller Send email
 
Nov 15, 2012

i made a mistake

i made a mistake i thought i was charging 8.00 and it turned out to be 800.00 iam very sorry iam and 81 year old man on SS MY BANK ACC IS OVER DRAWN AND I DONT KNOW WHAT TO DO MY NAME IS jamesomiller 7910 anchor bay dr. algonac mi 48001 ph 586 725 7931 fifit third bank #5424 3251 2023 4339 dont know how to send pictures
bud hunt Send email
 
Nov 11, 2012

tomany charges,taken off

on 11/9/2012 I purchased,the 99.00 ticket package four 4 times, and as i checked my or i should as my wife checked our account there were quite a few more charges than the original four,and whats even worse is that there were three maybe four charges made this morning,look i really need your help with this,as i said i dont mind paying for the ones i charged but i dont see how i can be expected to pay for all the other crap. I called my credit card companies and they said to try and contact you folks but ive been unable to reach anyone, again PLEASE give a hand with this matter, as i said i work for a living and i always pay what i owe, but i dont have the money to pay for someone elses mistakes or illegal use of my credit card. So im trusting you folks are going to take care of it for me and ill thank you in advance,you can notify me at 816-372-5626 Thanks again and have a good day,with much respect and sincerity ,R Hunt
larry1324 Send email
 
Oct 9, 2012

larry warnig

somebody take money out from my debit card today
albert tourjeman Send email
 
Oct 9, 2012

mistake on charges

i try to buy 5$ poker chips and by mistake i press the 250$ BUTTON i need to cancel this transaction please call me to (avi) 407 733 6733 i don't know how to do it and i need your help in your end thank you
kamelelyacoubi Send email
 
Oct 2, 2012

unauthorized charge

i was charge $59 for no reason please please recredit my credit card for the amount of $59 thank you.my email is:[email protected] and phone number 4074358423. i want my money back.
SavoieM Send email
 
Sep 11, 2012

Double charging for games

I play a game on FB call Double Down and I noticed I was being double charged awhile ago and didn't know where to complain. Finally I figured out how to report this problem and they returned my money for the last several transactions, but I looked back at my bank account and realized this is been going on for many many months !! The problem is they only put the last 60 days on their page for you to report. I have tried over and over to contact them so I can get reimbursed for the rest of my money. It runs into a lot of money !!! What can I do ?? I have proof of these transactions.

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username