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Cardpool.com

United States

Consumer complaints and reviews about Cardpool.com

brainzit Send email
 
May 12, 2014

Delivery of gift card

I have ordered two gift cards worth 75$ for 59$. It has been 3 business days and the card has not even been shipped out. I believe it is a fraudulent site as everyone say. i will have to block the transaction through bank filing a police complaint after 7 days. why do you cheat innocent people who wants to save money.
User928062 Send email
 
Apr 9, 2012

Do not walk away from this company, run as fast as you can

Do not walk away from this company, run as fast as you can. I sent a 500 gift card to them using their prepaid postage and address label as instructed. Well, when I did not hear from them after 10 days, I tried to find a phone number--- Good Luck with that. After searching to find the parent company, I finally got a person to ask questions, then I got an email and it basically was sorry but not our problem.

Interestingly the card was used in the same vicinity as one I sold previously- HMMM. I am having to file a Police report and File with the Postal Inspector. Will I ever get any resolution. Not from CardPool they seem flippant about it. Do yourself a favor and DO NOT SEND THEM ANYTHING!!! You are better off keeping it or re-gifting.
User874793 Send email
 
Apr 9, 2012

Do not walk away from this company, run as fast as you can

We sincerely apologize for any inconvenience. Please send your card and contact information to [email protected] so that we may assist you.
User926219 Send email
 
Apr 2, 2012

I sent them a gift card for redemption but they never sent me the money

I sent them a gift card for redemption but they never sent me the money. They are thieves, stay away.
User874793 Send email
 
Apr 2, 2012

I sent them a gift card for redemption but they never sent me the money

We sincerely apologize for any inconvenience. Please send your card and contact information to [email protected] so that we may assist you.

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