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Carhop

United States,
Illinois

Consumer complaints and reviews about Carhop

User412836 Send email
 
Apr 5, 2012

Deceitful Business Practices

We would like to help. We take customer service very seriously and are interested to learn more about your situation. You can reach us at [email protected] or at 952-767-4359 for direct assistance.
LadyofFaith39 Send email
 
Mar 14, 2012

Deceitful Business Practices

Always go with your gut...I was skeptical about this dealership since none of the vehicles have prices on them. I told them I had $450 to put on a vehicle and over a month after I started making payments, I received a letter from UAC stating that my contract was incorrect. Everything I paid was added to my downpayment (making it $1000) and I was just starting to pay towards the price/loan of the vehicle. The salesman's signature on my contract looks like toddler's signature & when I questioned him about it, he laughed it off. Finally, the price of the vehicle with the interest..loan...fees..totalled the price of a BRAND NEW CAR!!! Everytime I make a payment, it seems as if the amount owed never changes! Because I am a praying, believing, GOD fearing woman, I pray that CarHop/UAC stops their deceiful practices and that they will be EXPOSED for preying on hardworking people who just desire to be treated right! I am considering returing this vehicle and just choking up the money spent as a loss.
Unhappy Customer07 Send email
 
Mar 14, 2012

Deceitful Business Practices

I bought a car from car hop and shortly after I got the car UAC called me to tell me that my payment was late and the car was up for repo I said it was a mistake I just got the car and my payments were up to date she called me back and apologized for the mistake and then the next month I got a letter stating that I owed more money I couldn't understand what they were trying to explain to me but it didn't add up I already had a issue with the car lot due to my check engine light coming on the same day I got the car I told them and they assured me that it would be taking care of but they would have to keep the car I couldn't do that due to me having to work they started giving me the run around about when they could fix the car now all the light are on in the car so I stop making payments they have the car now and UAC have been calling me everyday sometimes hanging up when I answer I can hear them talking to each other on my answering machine Car Hop is a joke

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