i wanna say that casablanca is not that bad u people act like you dont have jobs and that you dont get a rude customer every now and then people r somethin else they always complain about gettin rude service but sometime and people no where in comin from the customer already has an attitude when they come in the store so there is no winning with them, im not sayin that you never get rude employess im just sayin that some of you people need to calm down with complaints on all these compaines dont act like you get along with every customer you have impossible for those of you that do have jobs

Is this a third grader who wrote this review?

Come on, Can you at least be understandable. What is your problem? I had a great time, no problems. I think it may be your command of the English Language and pure common sense.

Well we got this promotional vacation gift from a time share to a 3 day two night vacation at las vegas... we had to give a $100 deposit. then they call us with our travel times. On the first day leave airport at 5:15pm have to stop two times Houston and las angelas..get to las vegas at midnight. Then they booking us into an EZ 8 motel 30 mins from strip ans tell us we have to attend a timeshare seminar for about 3 hr on the only day we well actually be there(tues) when this is how we got this vacation deal.. Duhhh.. and now we will have to leave early mornin(wed)about 5AM back home.. wheres the Vacation what kind of crap is that just a waste of time and my money.Casablanca sucks...

I have asked Casablanca Express for a refund of my money over a month ago, and they still have not responded. This shows a lot about their customer service. I also tried to change an arrival date to 1 day ahead, and they said they could do nothing to help me. In response to "CasaExec, " I had a "free" trip to Big Bear and the confirmation letter stated that the hotel will be Motel 6 or something similar.