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Casteel Heating & Cooling

United States,
Georgia

Consumer complaints and reviews about Casteel Heating & Cooling

User147720 Send email
 
Mar 28, 2012

Poor Customer Service, High prices

The last time one of Casteel's technicians came out he would not get off the phone with his ex wife. I couldn't even ask him questions because he was on the phone the entire time! Then he was in a hurry to leave. His estimate was extremely high and we were able to get the same service else where for $1k cheaper. The previous 2 years that I had this company service my unit, they cleaned the inside of the of my unit - this time I had to ask the guy 3 times to was the unit and he still tried to leave without doing it. What a NIGHTMARE! Then I sent in a comment card and called about the awful service and did not get a response back from them. They keep sending me junk mail despite the fact that I've told them I will NEVER do business with them again.
User924684 Send email
 
Mar 28, 2012

Poor Customer Service, High prices

Here's the pic...
User924684 Send email
 
Mar 28, 2012

Poor Customer Service, High prices

Hmm, it seems there's a problem with posting pics.
You can see the pic on my FaceBook wall, Username = merwinsson.

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