Submit a Complaint

CCI Hotel Res/getaroom.com

United States,
Missouri

Consumer complaints and reviews about CCI Hotel Res/getaroom.com

snowtexan Send email
 
Dec 27, 2021

fraud

I reserved a motel room on 9/28/2021 with this company, thinking I had the Americinn in Humboldt, IA. The website even had the complete layout of the Americinn in Humboldt as I had stayed there before and recognized it. I did not realize that the website was not Americinn. Upon learning that my family was staying at Americinn in Algona, IA, I cancelled the first reservation by calling the hotel in Humboldt, IA direct, 515-604-5000. They assured me it was canceled. Upon receiving my Discover statement, the there was a charge of $162.11 for the hotel room. My understanding was that CCI told Discover that I hadn't canceled in the alotted time, but I did. I canceled before 4:00 PM on Sept 28, 2021. My cancellation number was 171-762153. I do not know why Discover still thinks this transaction is valid.
This company has numerous complaints and why are they still operating? As of December 1, 2021, Americinn in Humboldt, IA has not been paid from this company. They have kept all of the room charge, $162.11

Complaint Registration Form

    Information of the Company you are complaining about
    Subject of Complaint
    City (optional)
    Complaint Details
    Attach photos (optional)
    Confirmation code

    Submit

         
     

    User Registration

    Already a Complaint Board member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    or connect with Facebook

    User Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Complaint Board? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook

    User Facebook Login

    Enter Username