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Cebu Pacific Airlines

Philippines

Consumer complaints and reviews about Cebu Pacific Airlines

NoUserNameHere Send email
 
Nov 22, 2016

Refund

If you book Cebu Pacific Airlines, and they cancel your flight, they offer a "Full refund without penalty".

If you paid cash, you do have a penalty. You MUST go to one of their Organic Offices, of which there are 8 in Manila, and Cebu City to get the refund.

They will not simply send a check in your name.

So if you live in London, Davao, Singapore or such, you are required to appear at their Organic Office, take a number, wait, and maybe get your refund. Oh, you have to spend more in travel than the ticket refund is worth? Well welcome to the Philippines where scamming is legal.

Mirasol.....

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