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Celcom Axiata

Malaysia

Consumer complaints and reviews about Celcom Axiata

Pena Send email
 
Jun 15, 2019

Celcom rip off

Tak paham betul dengan celcom ni.... Dalam sebulan kena top up 3-4 kali untuk internet RM 30 sebulan. Setiap kali tu jugaklah dalam 2-3 hari lepas tu dapat mesej, penggunaan internet tinggal 30%. Kenapa tamak duit sangat ni??? Pembayaran wang tak seiring dengan langganan. Teruk gila celcom ni. Patut ramai tak ambil celcom dah...
Zan2368 Send email
 
Sep 15, 2017

Slow internet browsing

Slow internet browsing since last night untill now, currently i am a celcom postpaid user, can someone at celcom please tell me what is wrong, my phone setting is fine
Toopa Send email
 
Dec 1, 2016

Bad reception recently

Why is the line so bad recently?
It's worse when an important call is ongoing. The line disconnected halfway talking! Do you know how long I waited in queue to have unifi, Maybank for the operators to pick up my call? While explaining my problems to them halfway, the line had been cut off! So I have to call back and of course another operator will pick up and I HAVE TO EXPLAIN ALL OVER AGAIN!
I have friends in kl have been switching to maxis and complained about your service. So I don't think it happen only at my area.

And what is wrong with your enquiry form? The email address will never let pass eventho I try all way. Fix it.

Bad reception recently

Shamila P Send email
 
Oct 18, 2016

Oct Billing with July Int Roaming Charges

My Oct 2016 phone billing still shows July International Roaming Charges.

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