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Celcom - Magic Sim

Malaysia

Consumer complaints and reviews about Celcom - Magic Sim

matseri07 Send email
 
May 20, 2016

Celcom - Internet Burung Hantu , Say bye to unlimited Quota

Celcom - Internet Burung Hantu , Say bye to unlimited Quota

Hi,

I'm a student using celcom magic sim mainly because of the internet burung hantu. But now theres no more unlimited quota instead i get only 1.5gb + 6.5Gb for monthly rm30 which i usually purchased. It is so unfair for user like me which on a tight budget. THAT's NOT ALL!!! After the new plan implementation, my 1.5gb quota also got used up until 0mb during the period of 1am to 7am yesterday which never happened before the new plan system. So, please take a serious look in this matter as there is probably a huge error in your system. I will take this matter to the authority for actions.

And please bring us back the unlimited internet burung hantu or give a decent quota for example 40GB for weekly and 150GB for monthly purchase. If not your plan would mean no different with other telco and please be ready to lose thousands of loyal customer like what happen to the once a famous telco 'M'.

Sincerely,

YOUR LOYAL MAGIC SIM USER.

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