I have been a loyal costumer of Washington Mutual for years. When they were bought out by J.P. Morgan and switched to Chase, I was less than thrilled and have been feeling the consequences ever since. The smaller occurrences of overdraft fees and the like are less important, but recently I had to deal with a series of bureaucratic difficulties relating to a complete miscommunication between the two states I have lived in (Washington and California) in relation to a car I sold four years ago.

That matter is lengthy, but because of it, ALL if my funds were placed on hold and Chase charged me $125 for the "inconvenience" of placing my funds on hold. I know that this is their policy and completely legal, but this is the most corrupt unfair action I have had a bank do to me yet. I can't switch banks at the moment for convenience reasons, but to fine me such a huge amount (I had barely more than that amount in my account to begin with) and without ANY notice. THAT seems illegal to me. Like I said, I don't care if technically it is legal. If an individual charged you over $100 to keep you from touching the rest of your money, who wouldn't be furious?

The bank isn't allowed to inform you they might place your funds on hold in case the person goes and takes all of their money out. Yet if they had at least mailed me a letter informing me that if I did not take action I would be charged the $125 fee, I could have taken the proper measures. When I called customer service they didn't know why; I had to do all of the investigation myself which took me a full business day and an additional two payments of $99 and $52 to the DMV. They said that they sent me a notice THE DAY THEY PUT MY FUNDS ON HOLD and only AFTER I received notice my funds were on hold. This is not notice, as it implies one was told ahead of time. I don't see how this isn't complete sociopathic behavior and immoral monetary rape!

I have owned two chase cards for 12 years, and never been late. Both cards were suspended, because I paid to for in advance. Example, if i paid my chase bill the 25th of April for May 17th and most cases pay 2 times more than the amount due, that payment is credit to April and not May, because thats to for in advance, plus i am charged a late fee for May. This damaged my credit rating, and I think this is totally wrong.

"and never been late"
"plus i am charged a late fee for May"

Go away.

"I know that this is their policy and completely legal, "
"THAT seems illegal to me."

Why do you think it is illegal when you acknowledge that it is legal?

Are you sure that 3 identical complaints are enough?

I am furious, they double charged me over $200.00! My account is now in the negative, and I was hit with hundreds of dollars in fees for being negative, and making purchases with money I did not have. But I have the money, the I was double charged so that's what put me negative. I am freaking out, this is the only bank account I have and I do not know what to do. I called the banking number and talked to numerous people and they told me " you have to fill out a claim form, to prove to us that you did not make the purchase. Then it will be reviewed and investigated and if we find out we did double charge you, and you did not make the purchase, we will give you a credit in 8-12 weeks". Omg can someone please please help me, they stole my money and they will only give me my money back if I jump through hoops for them? And 8-12 weeks?? This is my money. Omg someone please help, what should I do?

"what should I do?"

What they told you to do...

I was offered by WaMu Bank's credit card with a low interest rate few years ago. WaMu now is taking over by Chase Bank. I lost my job last year and cause my financial difficulty. I recently just got a job. I had one time late payment in March, Chase Bank increase my interested charge to 29.99%. I called the customer service and the rep was very rude to me. She basically told me this is their new policy and she can't help me for that. She then hang up without further explanation. This is like a "Loan Shark" now. Bank with a 30% interest... This is not helping us in this tough time but ripping us as much as they can.

Loan shark? Are you that ignorant? YOU were late regardless of the reason. How about you suck it up and take responsibility like a grown up.