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Choice Home Warranty

United States,
Nevada

Consumer complaints and reviews about Choice Home Warranty

Ed Maher Send email
 
Aug 25, 2018

CHOICE HOME WARRANTY

MY COMPLAINT IS TYPICAL OF ALL THOSE WHO PURCHASED AND HAD TO USE CHOICE HOME WARRANTY TO REPAIR OR REPLACE THEIR AC SYSTEM / UNIT. EVERY BIT OF INFORMATION ON THEIR WEBSITE CONTRADICTS THEIR REASON WHY THEY DENIED OUR CLAIM. THEY ARE STATING THEY DID NOT DENY THE CLAIM. THEY ARE SAYING THEY WILL PROVIDE A $700.00 "GOOD WILL" CHECK TO CLOSE OUT THE CLAIM. THEY ALSO SAID THEY COULD HAVE PROVIDED A 2100.00 COMPRESSOR INSTEAD OF THE 4100.00 UNIT I HAD TO PAY TO BE INSTALLED BECAUSE THE TEMPERATURE WAS 114 DEGREES. AFTER THEY HAD INITIALLY APPROVED THE REPLACEMENT. THEN DENIED. THEIR REASONING FOR THE DENIAL WAS A DIFFERENCE IN FREON. IN EACH OF THE COMPLAINTS I READ ON THE COMPLAINT BOARD THEY ALWAYS FOUND AN EXCUSE FOR WHY THEY DENIED THE CLAIM. THE BOTTOM LINE IS THEY PULLED A BAIT AND SWITCH DURING THE SALE PITCH AND WHEN THE SYSTEM FAILED. THE LAST PERSON I SPOKE TO WAS RYAN, BADGE NUMBER 185247. HE CLAIMED HE WAS THE HIGHEST PERSON IN MANAGEMENT, WHICH I FIND HARD TO BELIEVE.

CHOICE HOME WARRANTY CHOICE HOME WARRANTY

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