Delivery service I ordered 6pcs bucket of chicken and a solo plate of pancit canton earlier this 7th 0f November yr2018 at exactly 6:00pm the call center agent got my order and stated that my order will be delivered about 45mins or 1hour as we cut our conversation.I was wondering why it took more than a minute than the said time of expected time of delivery so I decided to call again the hotline and follow up my concern it takes 3/4 calls for them to verify my order and they said that the store already received my concern and the driver was discharged already 1hr already upon waiting on the said time there’s no delivery my grandma and mom was so disappointed about the delivery process Madrigal store have as I call there branch I confirmed from the store manager that I’ve talked to ^jessa^ that they haven’t got my order t starved my grandma and mom so bad I was not expecting this kind of service they offered poor quality of delivery the personnel’s are not accomodating due to the late response of their wrong action so much disappointed.