The assistant store manager, Gerald, is consistently rude and often refuses to serve me when I go into the store. He often refuses lottery sales and tells me that's what the machine in the store is for to other customers, not just me. The only instances I have seen him act friendly is when his boss is in the store. He often parks his vehicle taking up handicapped spaces. Today, Gerald didn't want to get the cigarettes I was there to buy. He said they were out unless the guys that worked the previous night found some he didn't know about. The brand I asked for has a special & were on display in plain sight. He just didn't want to get them. When I pointed out that they were on display and that I had asked for 2 (not the 1 pack he grabbed) he decided to card me. I realize it's the law & have no issue with showing ID, but he was doing it to inconvenience me and be rude. Since Gerald has been at this store I have seen all of the employees attitude follow his. I have lived in this area for over 15 years and seen people come and go at this location. This is by far the absolute worst it has ever been! I am to the point that I am willing to drive farther and pay more to not have to deal with people like Gerald. Sadly, I think a district manager was even in the store at the time! The woman interrupted my sale to discuss his smock and picking up some for his store. Is this how Circle K runs it's stores? If so I can just boycot them all together. In this economy customer service should be a companies top priority. There is always another option especially in a major city such as Albuquerque. Please look into this matter as these types of employees give your business a very bad name. Thank you.

People are not usually rude unless provoked. So what did you do to put this man on your bad side?

I work in a pharmacy and I am a very pleasant and happy and patient person, but there is one woman I refuse to wait on. I will and do make her wait for someone else to help her. Her remarks to me on one occasion ruined me ever helping her again. I refuse to be belittled and screamed at by anyone, especially over something that has nothing to do with me or that I can do nothing about.