This store is not a friendly neighborhood store. They let people hang around outside, you can smell marijuana, there grounds are horrible, there is accumulated water in front of the store from poor drainage. The customers revving up there engines with loud pipes and music blaring loud. The store has been robbed numerous times. It needs to be closed down immediately. There is another store a mile away !!! They need to have a buffer space and sound barrier in place because of the neighborhood behind the store. I am sick of being woken up in the middle of the night from all the loud horrible sounds. Sick of it! I will be contacting the t v news and paper about it and bringing this to the attention of local government. I have called and called and called on different occaisons and asked why they don't go outside and say something and all I get is attitude and remarks like " why don't you come say something". Enough is enough.

Was in the Twinsburg store on Darrow road 11/12/2019 at 7:44 am. Heard the female cashier who I never saw before yelling at a customer that he needed to pay or get out. He states, he used to work at a Circle K and has never heard of the rule she was talking about.

She continued to yell and wave her arms, Stating she has worked for Circle K for 15 years and she isn't scared of anyone.
The customer left out angry and returned to ask again to once again ask for his items. Another customer said, man just leave she is not going to give it to you. When I approached the register., I asked, what did he need? To my surprise she said, $.70 for his creamer and sugar for his coffee and she was sure corporate would side with her because that is the rule. I was running late for work but I went outside to try to find the guy so I could pay for his purchases as I am sure he was running late for work as well but he had pulled off.

I know for a fact if you purchase coffee you should have an option to put cream and sugar in your coffee. He did not have a unreasonable amount of creamers and sugars for the large coffee that he was trying to purchase. If he had time I am sure he would have stood at the island and put it in his coffee like the other man was doing but again that was up to him.

Her co-worker whom I usually see just didn't want to get involved. Her behavior was very unprofessional and uncalled for.

On Oct 29th I went into the store on 22nd between 630pm & 700pm with my mother to get our free drinks; her a free coffee ( free coffee day) and my free soda ( spin and win ).

I only have talk and text on my phone so I rely on wifi when I go out, their wifi can be iffy so I made sure to snap shot to show that I did have them on my circle app. I do this with other stores and have no issue, as there is proof and they deal with things on their end.
Well as I had figured their wifi had decided to be iffy that day, we made sure before that we showed the screenshots because we had asked a question about them. When we went to check out I had my app opened and showed the cashier I was on it and that went I went to do the claim it that it showed it couldn't process and try again later.

This is where things took a turn The cashier stated she couldn't give us the free drinks cause she needed the code, so we moved off to the side to try and get the app to work because of the line behind us. My mother calmly asked her questions about other ways of doing it since the app isn't working because of the wifi being iffy.

Each time my mother asked a question the cashiers got more of an attitude, especially when she stated how other places had no issue as long as we had a screen shot showing proof. Which the cashier went off about how then they are losing money or low on their drawers or something of a sort. In which my mother said no because customer service or management even does it. She even asked about the manager in which they hesitated for a second before they really went off, stating even they need the code, etc. Even had the nerve to state that is why you should have wifi on your phone.

We stood there for about 5 mins or so trying to get the app back to the claim it like earlier. After a bit we gave up and just walked out. It sounded like on our way out that we couldn't leave our drinks there. We weren't going to pay for the drinks when you gave nothing but attitude towards us the entire time and didn't even bother trying to call management to confirm.

They acted like they were the boss of the place and gave nothing but attitude, refusing to work with us despite seeing that we had proof, the app/wifi was iffy. They are the kind of people who if it was family or friends they wouldn't have an issue doing it.

If the manager or second in command was there we wouldn't have had a issue because they always worked something out when we had issues with the app or were overcharged for something.

And when we had called the next day to ask for the manager or the next one in command it landed up being the same one from the night before picked up the phone, recognized the voice immediately. So naturally we were given well they are out for the day, vacation, dunno when they will be in, etc. When before we were given an definite answer when called other times before.

We called the one Camino Seco the same day we went to this store and the one at that store would have been willing to do it with no problems if were able to go there, but we have no car to get to that one. And this store is the one close by us, it was unfortunate that the manager was not there that night.

Entered the store, one register open and line out the door. Two employees were stocking shelves, one was a Manager. I asked one of the employees if she could open another register, obviously the one register was having issues causing the long line. The employee snapped back that she was doing her job, then got a huge attitude and got loud. I guess putting the customer in there place is the new Circle K policy. The manager never said a word. I have since cancelled my fleet account with BP (17) trucks and will strongly suggest that my employees frequent other establishments. Nice job Circle K.....

Long line, two employees stocking shelves, I ask one politely if she could open another register and got an instant attitude. Not only was she loud but also very rude. I have cancelled my fleet account with BP and will not frequent this establishment in the future. The manager who was present ignored the situation...

I was working shift 9:00-2:00 on July 17, 2018. At 1:55 the store manager gave me a list of things that I had to do before I could leave. I informed the manage that I had other obligations that day and had made appointments for after my shift ended. She told me that I had to do these things before I left. I then told her that I would have to give her my 2 week notice that I would have to quit. Her reply was that she does not need a notice that I could leave right then. I clocked out and left the store. Now I hear for relible sourses that she is spreading rumor that I hit her, which is a lie. I was never within 4-5 feet of her and there was other employees in the store that could hear and see where I was at and what I was doing. I regret having to quit and have had a good relations with everyone at the store for the last approx. year. I am 71 years old with some healt issues and have worked hard there and kelp up with younger employees. Never came to late late, and was always ready to work without be told what to do. I have called a corp. office phone number that I have (1-602-524-6711) and I'm waiting for a return call from Christine to explain to her. Don't know if that is the proper person to call but it was the only number I had. There is cameras in the store that will show the truth if they have not been erased.

A delicated past employee.
Marshall Parker

I went to get gas at location # 3220 in Cecilia Ky this morning, and after paying for it I sat in my car and drove away without paying. A few miles down the road I realized I was still in need of gas, and being tired from 3rd shift work, called Mona at the Circle K and asked if I could just come in at 10 pm the next evening to get my fuel. She wrote my name down and said that would be fine, but when I showed up, they would not let me have the fuel. I paid in cash so I didn't take a receipt, and now even though they had the amount and my name written down, they said their drawer would be short and I cannot pump the gas owed to me. The night lady was rude and Mona the manager hung up on me when I tried to contact her regarding this matter. I'm not sure why I was treated this way but it is unprofessional and rude. Mark M 859-475-6876

I was waiting for an employee to get off work, they were expecting me to walk them home safely, ive been going to this store for over 8 years and never had any problems. Well i go in and instantly the manager yells at me in front of everyone accusing me of loitering and stealing. This abuse of power and defamation is uncalled for. I request for the manager to be moved to another location permanently. Largo, FL.

I have felt unsafe and threatened by panhandlers. Homeless solicitors and drug addicts that co.gregate outside the Valero Circke K Cornerstore at 6902 Seawall Blvd, Galveston Texas . When I reported this to the black female employee that worked the lare night shift this evening (7/7/2018) at 11:00 am she did not acknowledge the Issue oi f danger and harassment to me and other customers and stated another issue between her and me from a previous night. She admitted that she was told to watch me to make sure that I did not use a empty cup for a free purchase of ice.
I felt very discriminated against because I am a senior white male and was repremended by her both nights in the presence of maybe 29 customers. I told her again I felt threatened by the homeless solicitors that harassed me both nights and told her I would talk to her manager on Monday morning. She then refused to let me purchase bag of peanuts and told me to leave the premises. I was so upset that I did call her a discriminator and heavy set female canine on my way out if the store. On my way to the vehicle I was verbally assaulted and threatened bodily harm by one if the homeless drunks on my way to my vehicle. I told him to back off "or else"! He did. I left
Again the Valero Circle K Corner store is located at 6902 blvd
GALVESTON ,Texas 77551 at approx 11:00 Am
I truly feel my life was in danger and I was discriminated against the black female employee whom as allowed dangerous solicitors to remain right outside her front door and continues to serve alcoholism beverages to the already intoxicated while they continue to harass customer both inside and outside the Valero Store. Thank you for your investigation of this ongoing problem. Sincerely, Peter Grasso Veteran

I stood in line 7 minutes. Cashier's talking back and forth. Slow with no sense of urgency. Once I finally got at the register to pay the cashier was helping a vendor and not me the customer. Ran my card for the purchase of my gas. At the end of the transaction the cashier opened the register tape machine because obviously it was out of paper. I told her I did not need a receipt and I left the store to pump my gas. Tried to pump my gas but was unable to do so. Another customer was leaving the store and told me that my transaction did not go through. I went back inside and the cashier looked at me with a puzzled look. I said I paid for my gas. She said well if you had waited for a receipt you would know that it didn't go through. Ran my card again and iof course it went through that time. Both cashier's were rude and very unprofessional! I will never go to that store again nor will I ever recommend circle k to anybody else.Obviously customer service is not a priority!

Nastiest Circle K ever been to Very disappointed in the customer service or should I say sack of.Toilet ran over and the messes all over the floor
Store number 7949 off of Winkler and Evans In Fort Myers Florida

Restroom trash was overflowing onto the floors, no paper towels, sanitary napkin bins overflowing so bloody pads and tampons were sitting on the floors, staff was too busy socializing and eating behind the counters to care about customers. Very disappointed in the customer service or should I say sack of.

I've called there hot line several times and they never reply.

For the last year this location has been poorly managed.
Employee's are old grouchy and rude.

The red headed manager parks her car in front of the front door.
How inconsiderate!

I used to go every day and fill up weekly but 99% of the time coffee is out
creamers are not stocked or no half and half in the dispenser.

Coffee counter is always dirty and unorganized

The circle k down the street is EXCELLANT!!!!!

Guess I'll have to start using 7-11 across the street.....

The manager at the Location on Ambassador and Robley is a horrible, lazy human being. She gets paid for 50 hours and barely works 20. She leaves literally every day with a group of other black women (apparently they are other store managers in the Lafayette area) and goes shopping, or eat out, or goes meet her boyfriend for hours on end. She leaves the freight truck and most of her manager duties for other employees, and if you do ANYTHING to :upset: her your hours get cut. If you interfere with her "going out" time your hours get cut, you get cussed out and hung up on. SO unprofessional. I have heard several other employees complain about their managers, which happen to be in this little "clique", and that the manager above them is their friend and if you happen to file a complaint about any manager under him he will find out who complained and tell your store manager, who will fire you for some stupid reason. Several employees have been offered raises and assistant manager positions but the managers never submit the paperwork for it. Your stores have severely gone downhill and while it's nice to air these grievances, I seriously doubt anyone from the company will even know this complaint exists.

I been with circle k for three months i have never call out yes i have been late ti work but i still do ky job and i love my job the first time i call out she tells me if i didn't come in i would be fired and tell me that her superviser is going down her throat about peopke getting over time but i can't help being sick as hell

I often see buy ice at Circle K in Forrest City and the ice machines are often dirty. Yesterday, November 30, 2017 both were extra filthy and unsanitary. There was rust, hair, calcium build up. So I ask to speak to the manager, I said to her " I'm not trying to get into your business but the ice machines are very nasty, with rust, hair and water in on just standing" she said ok. Today I went to buy a cup of ice you would not believe it was worst today. I took pictures if you need proof of this situation. Someone really need to get on top of this !!!!!!!!!!!!!!!!! Thanks for listening.

Store1413 has an insaine assistant manager her name is Mariah. She reused my cupon for herself right infront of me just stole from her job right infront of me im floored

The manager store at SR 44 in New Smyrna Beach, Florida. He does NOT know how work right. He is so UNPROFESSIONAL. I do not know how can he become a manager of store. He does not even know how to runs the register. I usually went to this store and I saw a lot of employees who worked there for a long times kept quitting the job. It was because of the manager store crossed the line by saying stuff that did not concern him AT ALL. He is not good enough to be a manager of store compare to other managers at the other store in the same company. This guy name is Doug Messner. I only hired the girls who does NOT know how to work right just like him. One girl has guy keep staying around and flirting in the store. She has a red hair and she doesn't work right. And one young guy only works alone at the register and other just staying around store and do nothing. I don't know how this store works but this is so messy. I hope the big boss can do something with this guy. I really hope that.

The store manager at the circle k on SR 44 new Smyrna Beach Florida, he is so unprofessional. I do not know how can he become a manager. He doesn't even know how to runs the register. He is name Doug Messner. I always go to this store but I feel uncomfortable for this store at the moment. One associate manager just quit the job because the manager store said something that wasn't about the job AT ALL. This guy crossed the line by saying stuff so much. He only hired the girls. And those girls don't know how to work right. Many people who worked there for a long time keep quitting the job because of the store manager. I do not think he should be a manager compared with all the manager with other store in the same company.

I have a complain on the supervisor of the store #1772. Her name is Norma Ortero. She gives work to guys that don't work for the circle k company there is 2 that she gives work to 1 of them works mon- fri in the mornings what he does is norma work he does stocking, makes the coffee, sweeps the floor, cleans the restroom, takes the trash out and handles the money from the register. And the other man works wed and sat at nights he sweeps, make coffee, takes trash out, clean restroom. mean while they are working norma leaves the store for couple of hours without clocking out and she returns before she has to clock out for the day.
She is very rude, she treats the customers and employees very bad she yells, fights, disrespect and gossip about the employees. I would appreciate if the human resource would see the camaras in the store so they can see that norma shouldn't be working for circle k that what I know is what I see and hear. There has been complains of Norma Ortero in the past but the company never took the complain to a higher level of investigating her.

I wasted 4 dollars on this produce only having to throw a 1/3 of it in the trash. I don't appreciate dirty veggies :/

Dear sir...
I am writing concerning a pair of employees at your Tucson, Ft. Lowell-Country Club location. I have a store across the street from your store. For almost two years I have witnessed two large women, one I believe is your manager, berate insult and terrorize customers. More than a few people have told me they would never go back.
There is a big homeless problem around the country right now and many of the homeless kids are reduced to pan handling. I know it's bad for business and cannot be tolerated but yesterday I watched the manager chase a little girl away. There was no need for the foul names she was calling her. The woman was actually enjoying her power-position and gave little credence to the fact the little girl was a human being, a hungry one at that. I thought the manager was going to start foaming at the mouth. Each time she lets loose on one of her tirades it embarrasses everyone in the store.
At a time when so many people are looking for work, it's hard to believe the Circle K corporation has to employ such nightmares,
Thank you for your time.
Sincerely, Alf Taylor 520-250-2786

I have had the cashier, a young black man named Keenen. Asking me if I would like any tree, herb, green, aka (marijuana) hard aka (crack) soft aka (cocain) ice aka (methamphetamines). Store location - Pace and Fairfield Pensacola, Fl 32505.
This is not the only employee I've had offer me drugs there's been a inccident where the same young black man asked me if I wanted same stuff off another black woman. This happens a lot from the same young black man. He has told me before he was gone for a while n I said havnt seen you for a while. In which he responded he was suspended because someone ratted(told) on him. I have bought ice and weed off this person and he.continues to short me and thinks playing with other people's money is a game which is why I am creating this post. I'm about to walk in and make a giant scene right in front of his managers. You would think a person with a job and kids wouldbt be dumb enough to screw people over when we as the customers can contact management. If the management team would like to contact me for proof please message me asap. I have.no problem getting video, I also have text messafes.

This store is about 1 -2 years old and is starting to be like most convenient stores Nasty! Was so nice now it's getting out of control dirty and unhealthy.

Your web site for signing up for the easy pass will not load up for me. Help [email protected]