I applied for a loan modification with Citimortgage in July 2009 after my husband was laid off for almost two years. Today is now March 15th, 2010 and we still have no resolution for our modification. We entered into forberance for a short time where we made partial payments and were told that the modification would be processed within 30 days and we could call and check the status weekly. I am now on my third loan modification application because we were told the first two applications were closed but no one at citimortgage could tell us why and on one occasion we were told that it should not have been closed. I still call to check the status of the third application but starting two weeks ago all five numbers that I have called has you enter your account information, tells you to hold for a representative then hangs up on you. When they call our house we answer and they hang up. Now I can't even talk to anyone. What kind of company is this? I do keep excellent records of people I speak with including names and employee ID numbers but now I can't even get though to anyone. Oh, just for giggles I pressed the option for a NEW LOAN and got a person right away to help me with a new loan but nothing for exsisting customers, imagine that!

I am not going to tell the same story as everyone on here. Just sent letters off to the attorney generals office in florida. Sent documentation to ftc in washington, also to the ftc in florida.

Long and short of it is this
1) unethical truth in lending practices
2) Notary Fraud ...they took first document I signed and had notarized that got me into the HAMP program and switched notarized page to new loan modification paper work. they doubled my payments
3) They back dated documents HA I kept very good notes on times and dates and the person I was speaking with while they were taking my automatic payments every month for the original documents. I saved my western union grams every month.
(side bar the recorded conversations by law cannot be destroyed )

I have a foreclosure attorney & now have an attorney to handle class action suit on a contingency basis but I need a few others to get the ball rolling ...Sorry this is for florida residents only
Again there is no out of pocket expense to you to see if you fit into the class action of deceptive trade practices that seem common place by all the reviews on here.

If you would like to take part in this class action please contact
James at [email protected]
Please we all are in need of help and I am sharing this with all of you so you know how to get some answers from our elected government officials.
I will not stop fighting this cruel and just criminal actions by Citimortgage.