First step is to directly contact Absolute and seek to cancel your membership and request a refund, Justinn Haith is the Contract Manager and he does respond to emails, his contact info is in the scant materials Absolute provides members, so, if you do not have it, I can provide it via pm. Absolute will insist they do not provide refunds, at which point you contact MasterCard and ask to lodge a dispute, as you have made an honest attempt to resolve the matter with the vendor directly to no avail. Due to a standard 14-day cooling off period allowed on international transactions by most major credit card companies, they should be able to claw back your deposit through the merchant bank. It took nearly 3 months for our deposit to be returned via dispute process but we were not contacted by any debt collection agencies during the interim. Best of luck to you.

We have just returned from our honeymoon in Phuket where I am ashamed to say that we were also scammed by Absolute. After a 6 hour presentation we paid a deposit by credit card. Our first monthly installment is due to be deducted from our credit card in 2 days, so I will be cancelling our credit card tomorrow. I would love for "finally winners" to contact me if possible to give me some tips as to how I can go about recovering my deposit through Mastercard Fraud dept, and also ideas on what to put in my letter to the debt collection agency that I'm sure will be contacting me soon.

I am interested to know how you went "Ozgothic" when you contacted the Mastercard fraud dept?