Try dealing with this place. I am having trouble with a piece of furniture, the dealer is getting a runaround, so I contacted the company myself. I was told, very rudely, they don't have to talk to me, only the retailer. They may stand behind their product, but it is a hope and guess when. I am still waiting for a replacement, and it has been over a month, without any solid answer. Beware of any store that sells Coaster Furniture!

I have the same issue
I order furnitures from a local dealer in Dallas since October and is still waiting on some of my furniture
The dealer told me it still not it.
I also have a bad love seat and they will not change it out for me. I was told I have to have the box the furniture came it

we need to call the better business on them