I am NOT a Comcast/Xfinity customer first of all. Either Comcast or their subcontractor without my knowledge, used a Comcast pedestal on my property and ran cabling across my yard, down the hill and onto the yard of a new build 2 houses below. I was never informed of this and discovered when I backed over the cabling in my driveway. Since this debacle of cabling running across yards, down the street, I have contacted Comcast 6 times to no avail always being told it was either a HAZARD ticket being placed or a PRIORITY ticket being placed and that it would be RESOLVED in 2 days. This has gone on for over 2 months and the cable is still there. It needs to be removed as I do not have their service NOR do I want their service. The 6th text response gave me a ticket # of 053044836, the one prior to that was ticket #052955522. Their customer service apparently has canned responses to attempt to please callers. All I want is this darned cable removed from my property and I'm sure other neighbors would like the cable out of the street. It is a hazard!!!!

J Vaughn
customer of Comcast is at 40 Red Oak Ridge Drive, Chickamauga, GA 30707 (I am non customer at 74)

After years of issues with service and multiple hours of phone calls I was finally informed by one of Comcasts representatives that the transmission line in my area had been installed underground in a very close proximity to an underground electrical transmission line and the interference with the cable service I have been experiencing was caused by that. When I asked for compensation for this issue that was created by Comcast they refused. Since they have an illegal monopoly on cable service in my area I only have satellite TV as an option for cable tv and no other for internet.