WHY IS MY GOD DAMN INTERNET OUT FOR THE 5TH TIME IN TWO WEEKS

So Comcast is rotten because they won't give you a free ride? Wa, waa, waaaaaa. If you can't pay for something, you shouldn't have it. Period. These people who think they deserve this and that for free make me want to puke. Where do these selfish swine come from?

I've had Comcast off and on for years. Last year I had hospitalizations and incurred many bills. I have called Comcast a couple of times to ask if I can make payments or pay the next month and the answer has been no. I have said I have medical bills that will go to collections if I cannot pay them. I am homebound often and the internet, phone and tv is my only way to the outside world sometimes. I know people who call Comcast and say they can't pay thinking up some lie and they get to make payments or simply do not pay the full amount of their high cable bill. They brag about this to me, knowing that I have been told I cannot make payments. Whats with the preferentail treatment to people who have a better sob story and their story is contrived?

Also, this weekend (10/29/11 and 10/30/11) I have woken up to find that my internet and phone service are not working because there is service repairs in the area. I recently upgraded my Comcast service because I cannot afford my cell anymore. I was told of a bundle deal where I could have a landline and "extended cable" plus internet for a certain price. My phone service has now been shut off for area service repairs three times in the last week. What if I had to call 911...whats with the constant service in the area that shuts off my service for sometimes hours? Also, when I upgraded I was told I would have "extended cable" I was looking forward to having CNN again, really the only station I wanted in this "bundle package deal" that sounded so inviting. When the Comcast guy showed up with the cable box and hooked me up CNN was not there for me..nor were any of the other fun and important cable stations...he told me I got another deal for less money and that the cable stations I was looking forward to cost more money. The sales person I talked ot on the phone when I accepted this offer and asked for it NEVER told me this..I was told "extended cable" was being purchased...no, it wasn't. I can tell I am going to cancel my phone and cable stations again. My internet and limited cable cost me nearly $70 a month. I got a deal for $112 a month to have my phone landline back plus "extended cable" I get cable tv stations I dont watch with this deal when I was expecting channels 1 to 99. I have no phone service when I wake up often. I feel I need my cell phone back for safety and emergencies. Comcast has gotten totally too big for itself...what ever happened to making customers happy and feel that their patronage is important. I dont feel this way about Comcast anymore. I am considering even going to another internet service.

Thanks for the no phone service sometimes, usually in the early morning hours when people in MY dangerous area I live in are lurking around committing crime. Hope I never need 911 when my phone is out. Maybe I need to be deprogrammed that Comcast is the only cable/phone/internet service around. shoulda got the free adapter from the government to get local tv stations without needing cable to be tuned in. I will be investigating my other options to be able to save money and pay my other bills while enjoying a phone, cable tv, and the internet.

Outages happen with every cable provider on the earth. Deal with it. Adding a phone line cost the same as a prepaid cell phone. If you can afford Comcast, you can afford the prepaid.

Fraudulent charges for movies that were never ordered being charged to my account. This is the 3rd month in a row that this has happened & Comcast is refusing to credit me the over $400.00 in PORN that has been charged to my account. I have called Comcast 2 previous times about this, switched out the modem & all boxes. I have adult movies blocked on all TV's. Every TV requires a 4 digit pin number I've placed on them just to get to the on demand menu. I have no children, nor does anyone have access to my home. My boyfriend & I have called on several occasions about this issue and we are being told that a "Final Decision" has been made and that they are not going to credit my account. They claim the movies were ordered from the box in my bedroom, which is impossible. They say there is no way a movie can be ordered without it coming from in the house and I argue that it can, because it has.

Take it up with your BF, he's been getting spank happy.

Doesn't your boyfriend know that he can watch and download porn for free?

My mother cancelled her internet&phone and has been harrassed by comcast of overdue bill ever since. After 5 calls ( 3 of which I was hung up on) supposedly someone from comcast was to come this morning to finally pick up the Modem that seems to be the issue(they were supposed to pick it up several times before). No Comcast tech has been here yet!

We are supposed to get a call in the next 15 minutes or so to tell me when the tech will be here. If they don't call or show up, my next call is to the Florida Attorney General.

Good luck to anyone stuck with Comcast, I thought some of the ones I had to deal with were bad, but Comcast has to be the worst company I have had the misfortune to deal with.

You are supposed to return the modem, NOT expect them to pick it up. And if the bill is past due your dead beat mother should pay it.

Comcast overcharged my account and when i got in contact with them they told me there is nothing they can do for the next 7-10 business days. Now keep in mind my bill was $97.84 and they charged my card $343. No i have other bills to pay, no food or gas in my car and they telling me an shit out of luck. When asked to fax a report of incident to my bank so they could clear it in 6 hours instead they blatantly told me NO. And this is after i called at first and they told me call back because they computer not working, i asked to be transferred and they told me they can't do that either because the phones not working. I called back and they had me on hold for 10 min at a time. I am sooo disappointed in comcast it's ridiculous.

Comcast has always been a huge pain. They are effectively a monopoly and there's not a lot that can be done about them.

There are alternatives. Sadly, Comcast does have the best broadband in the business which you will need to keep or get --the good news is that it's not that expensive.

More and more networks are streaming content over the internet. As such, more and more device are out there for managing the streams. Check out Boxee, Roku, Apple TV. The latter two are great devices for Netflix which is improving they're streaming content selection. You can find TV shows and movies for a single, monthly price around $8 per month. You may not get a show that is aired last night that you can discuss at the water cooler the next day, but it will be available soon enough. You can also view past season episodes at your leisure. Needless to say there are tons of movies out there.

Also, talk to Comcast. The industry is changing and Comcast knows it. The days of them doing what they want are waning quickly. I've seen them give in more so than in the past on making deals with you on price plans. Unfortunately, they often will only make a deal for 6 months so you need to keep calling them.

If Apple ever gets their rumored subscription service off the ground, it could change everything such as ala carte pricing on channels that you want, not 200 channels that you don't need but are forced to take as a bundle.