I order two weeks ago one pair size M compression socks and received size Small.Try to called several times to customer service they hag up on me-the worse,rude customer service ever!!! I am not able to get my money back ,not able talk to nobody.
Please be aware.the worse company EVER.

Requested return authorization. Email said I did not provide the returning item # when request was made. I most certainly did.
Nasty customer service rep has refused to give full refund. Email said store credit or exchange only. I told them I would only accept full refund for both items recently purchased. Yet unresolved.

About as bad as it gets.

Looked to return compression socks (never worn in original cartons) and was told could only exchange or get store credit, and not return. When ordering it does not indicate this policy, so I was told by the rude customer service rep that it's my responsibility to first visit their website and read the return policy before ordering. For real?

Also, was told they price match as I found the same product and was willing to keep the socks. Their matching policy on their website (yep I read it) clearly says that they won't match Ebay or Amazon. I found the same product at Walgreens. Emailed customer service at compression sales and was then told they can't match Walgreens too (even though it does mention it on their price match website policy). Read their website when it works for them and I guess don't when it does not.

I high recommend that you do not order from this company--ever!!!

Terrible policy and even worse customer service people.

I bought 2 pairs of compression socks. My Dr told me that I do not meed to wear them so I tried to return them 2 weeks after I purchased them. They are brand new, have never been work,and still in their original packaging I initiated a return online and was contacted by Melissa, a very rude customer service rep who told me that they can only be exchanged or I could get a store credit. I dont need to exchange them and I dont need a store credit. I was advised by my Dr not to wear them so what am I going to do with a store credit or an exchange. Guess I'll have to try to sell them on ebay. Bottom line, avoid this company. I certainly do NOT recommend them and if I ever do need compression socks or if anyone asks me for a recommendation, I will certainly steer them away from compressionsale.com

I don't know if they don't take the time to train the customer service representatives or what. They are rude and disrespectful to their customers. I was a returning customer with questions. They spoke over me , stopped me in sentence and put me on hold three or four times. She also had a bad attitude . This also happened on the last visit and I ordered anyway. This time I asked for her name and hung up. I ordered from some other site. I spoke with a lady named Love. If you care enough to make any changes.

Ok ordered a pair of black compression pantyhose cost 59.00 pls shipping and handling cost to send to canada merchandise came defective so was told to return back to the manufacture and are expense of course they at for photo's and when send that as well they agree that they are defective and should receive a replacement pair yet never received as of yet, so i call your company and they say how did you return them do you have the ra# and invoice # which i provide remember that your company sent me the defective product, then i proceed to contact the manufacture and they said yes they have received them but to contact your company and that you are responsible for sending me a new pair yes ok then i get your customer service and they say to me its going to cost you shipping and handling once again i already paid shipping and handling the first time you sent the defective product not me why should i have to pay twice for your mistake if it was my mistake then i would pay but this was your defective product you should eat the cost since i paid for the return to the manufacture as well and i didn't ask you to pay for that what kind of business are you running. your customer service was not helpful at all and i did ask for a supervisor but you don't have any at your customer service line when you call again poor customer service said that you need to steal money from customers for your defective merchandise.
thanks for the poor service provided
yours truly
wendy

From time to time a company like compressionsale comes along and you get so mad you have to take a stand. Yes, they took me for $100. However, the stand is to try to help the next guy! Good peolpe of the USA avoid this company. You have been warned.

Was contacted by owner and he made the situation right. I would like to update my current review but the site will not allow this.

AVOID COMPRESSIONSALE.COM LIKE THE PLAGUE! The reviews listed here are obviously payed for by this company, because anyone who actually has dealt with them would not leave such positive reviews.

If you purchase and try on a product, they will only accept it back for store credit, no big deal, as this is their policy that I knew beforehand, however when you send in a return, they WILL NOT process it until they feel like it. You will literally be waiting for a month or more to get the products you paid for. Then after they sit on your return for a month or better, they will ignore your emails, tell you something has shipped when in fact it has not, and then to top it all off, they don't send the correct color. After replying back to them regarding the latest screw up, they now simply ignore my emails.

If you want to purchase from a quality company that VALUES your business, go with a site like BrightlifeDirect.com. They will accept any returns, will expedite any order to you whether it's new or an exchange, and just have generally all around good customer service. They sell the same products and you will never wait more than a week to get them, usually less.

This is n ot a company in my opinion but just someone who bought a lot of compression hose and now take your money and do not want to return it. Make them sign for a return for it is worth the $1.70. When someone called me a crazy liar I think they are the one that is doing that. I doubt that you spoke to a customer support person for this is a hoax and they try to delay giving money back and they say when you order you can return if they are not satisfactory and then when you get them they find every reason in the book not to refund and you will just have to go over their heads and go to whatever means that you can you get your money back.

I also will never buy anything else from them. It takes forever to get them and then when returned they do not follow the policies of the people whose product they are selling. I intend to get my money and I have plenty of people working on this. This is probably run out of someone's home and is not a business as such. Crooks that want to take advantage of the eldery is right.

I ordered two pair of compression socks as a Christmas gift in November. (Plenty of time to receive) When I received them, one was used in a package. When I called to complain I was told to submit complaint on line. My response was I have to wait 72 hours before they would tell me if I could send them back. (I had to have permission to send back their mistake) I then received an authorization code with strict instructions on how to send them back AT MY E XPENSE. It's now been 10 days since my delivery confirmation verified that they received them back and they will not respond to me as to when they will provide a replacement. 4 emails have been sent to a direct person in returns with no reponse. When you call they tell you, you have to email returns. Horrible experience. With one day till Christmas, the gift will not be received and I have woirked 10 times harder trying to get their mistake corrected than any other gift. Will NEVER do business with again!

I recommend not ever ordering from this website!! Their return policy is the worst I have ever seen - a 25% restocking fee plus they deduct the shipping to you (even if you had free shipping), plus you have to pay to send the items back! Terrible!

This company is a complete scam that preys on the disabled and elderly!! I returned a product within the time with the authorization number and they're telling me they never received it! I have a postal inspector tracing it. In the meantime, their one-and-only customer support person, Kassi, is calling me a crazy liar. She said I probably still have the socks!