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coomeet.com

India

Consumer complaints and reviews about coomeet.com

Scl4did Send email
 
Jan 25, 2023

COOMEET

COMPANY STOLE $100 AND REFUSE TO GIVE IT BACK. tHEY WANT MY CREDIT CARD COMPANY TO PAY ME! SCAMMERS!!

Sunday, January 8, 2023

It's my pleasure.

Take care! :)
11:10 AM

Friday, January 13, 2023

Questions about payment
5:06 PM

What are you interested in?
5:06 PM
Remove a bank card
5:08 PM
To remove a bank card, click Premium or Get Premium and enter the window where available for a purchase options are shown. Click the arrow sign next to the bank card details and then click the cross sign next to them.
5:08 PM
Talk to an operator
5:08 PM
I was charged 100 yesterday
5:08 PM
not sure why this has happened again
5:08 PM
You removed a user from your contacts
5:10 PM
Hello,
Thank you for contacting Coomeet Support team.

Could you please clarify your problem?
5:25 PM
My card was charged 1/12/23 I did not authorize this charge. I did not get any new minutes. Why was my card charged?
5:30 PM
I just spoke with my credit card company and they are saying that this charge from 1/12/23 was initiated on 1/8/23.
5:31 PM
on 1/8/23 I reached out to your company about being double charged. This was your response:
5:32 PM
Hi.

According to our information, there were multiple payments in your account. Multiple charges were caused by the fact that the payment button was pressed several times, so I recommend pressing it only once to avoid such situations in the future.
10:02 AM
One of the payments was returned. You can expect it to hit your bank account within 10-12 business days, it all depends on how fast banks will process it.
10:04 AM
5:32 PM
SO the payment that you said would be returned actually processed. This is your mistake, please fix it.
5:33 PM
Yes, you are correct :)

The funds have been sent on the side of the service on 2023-01-08 17:03:09 (UTC +0).

As we already mentioned, it will hit your bank account within 10-12 business days, it all depends on how fast banks will process it.
5:33 PM
I will monitor this. What is interesting is one payment processed on the 1/9/23 and the other processed on 1/12/23. Both were initiated on 1/8/23. Just days after speaking with you, I saw a refund credit pending for the $100 but then it disappeared. Did someone on your end cancel the refund?
5:37 PM
No, as we already mentioned, the refund has already been sent on our side.
For any further questions, please contact your bank.
5:39 PM
I already contacted them, there is no need. I will wait unitl the 1/25/23 to receive my refund. That is 12 business days. If I have not received it, I will be contacting you again.
5:42 PM
In the meantime, please cancel any subscriptions I have signed up for, and remove my credit card information. If you cannot do this, Please assist me with the steps to complete this myself.
5:45 PM

I have carefully looked into your account. You don't have any recurring subscriptions listed in your profile. You don't need to worry that payment will be made automatically at the end of the purchased term.
5:51 PM

today

Your messages and calls are now protected by encryption.
Issue with payment
3:15 PM
How do you use our service?
3:15 PM
Browser
3:15 PM
Which issue do you face?
3:15 PM
Payment didn't go through
3:16 PM
Such message is displayed when a payment has been declined by your bank. In such case, the best option is to contact the bank and ask why exactly the transaction has been declined.

You can also try using another bank card. We accept debit and credit Visa, Maestro and Mastercard bank cards with the allowed online international transactions.

Apart from that, you can use a Bitcoin e-wallet. It's possible to choose that option in the window where the available offers are shown. For that, it's necessary to click the corresponding icon, "B". Note that this payment method is not applied to the monthly Premium subscription for 1.99 USD.
3:16 PM
Talk to an operator
3:16 PM
Stiil have not received my refund. Please look into this and tell me why.
3:17 PM
Hello.
The cancellation of the payment (100 USD) was made on the 8th of January.
The cancellation of payment does not imply a refund, since in this case there will be no change in the balance.
You can request a bank statement from the bank support employees and see the history of payments from 08.01.2023.
3:27 PM
I'm showing in my bank you charged me ($100) twice. When I brought this to your attention. You removed half of the minutes I purchased and told me it would be refunded. $100 is alot of money to steal from me. If you are not going to pay me that back, then give me ($100) of minutes back. I am so over this. Make it right.
3:30 PM
The bank did not take my money, your company did
3:31 PM
you have my money and are refusing to give it back, that is theft!
3:31 PM
We recommend you call the bank to investigate the issue more detailed.
3:51 PM
I already have. They show payments to you. This is deflection on your part.
3:54 PM

Your message has been forwarded to an operator. We will contact you shortly.
Scl4did Send email
 
Jan 25, 2023

Company STEALS! They stole $100 from me any refuse to give it back

Sunday, January 8, 2023

It's my pleasure.

Take care! :)
11:10 AM

Friday, January 13, 2023

Questions about payment
5:06 PM

What are you interested in?
5:06 PM
Remove a bank card
5:08 PM
To remove a bank card, click Premium or Get Premium and enter the window where available for a purchase options are shown. Click the arrow sign next to the bank card details and then click the cross sign next to them.
5:08 PM
Talk to an operator
5:08 PM
I was charged 100 yesterday
5:08 PM
not sure why this has happened again
5:08 PM
You removed a user from your contacts
5:10 PM
Hello,
Thank you for contacting Coomeet Support team.

Could you please clarify your problem?
5:25 PM
My card was charged 1/12/23 I did not authorize this charge. I did not get any new minutes. Why was my card charged?
5:30 PM
I just spoke with my credit card company and they are saying that this charge from 1/12/23 was initiated on 1/8/23.
5:31 PM
on 1/8/23 I reached out to your company about being double charged. This was your response:
5:32 PM
Hi.

According to our information, there were multiple payments in your account. Multiple charges were caused by the fact that the payment button was pressed several times, so I recommend pressing it only once to avoid such situations in the future.
10:02 AM
One of the payments was returned. You can expect it to hit your bank account within 10-12 business days, it all depends on how fast banks will process it.
10:04 AM
5:32 PM
SO the payment that you said would be returned actually processed. This is your mistake, please fix it.
5:33 PM
Yes, you are correct :)

The funds have been sent on the side of the service on 2023-01-08 17:03:09 (UTC +0).

As we already mentioned, it will hit your bank account within 10-12 business days, it all depends on how fast banks will process it.
5:33 PM
I will monitor this. What is interesting is one payment processed on the 1/9/23 and the other processed on 1/12/23. Both were initiated on 1/8/23. Just days after speaking with you, I saw a refund credit pending for the $100 but then it disappeared. Did someone on your end cancel the refund?
5:37 PM
No, as we already mentioned, the refund has already been sent on our side.
For any further questions, please contact your bank.
5:39 PM
I already contacted them, there is no need. I will wait unitl the 1/25/23 to receive my refund. That is 12 business days. If I have not received it, I will be contacting you again.
5:42 PM
In the meantime, please cancel any subscriptions I have signed up for, and remove my credit card information. If you cannot do this, Please assist me with the steps to complete this myself.
5:45 PM

I have carefully looked into your account. You don't have any recurring subscriptions listed in your profile. You don't need to worry that payment will be made automatically at the end of the purchased term.
5:51 PM

today

Your messages and calls are now protected by encryption.
Issue with payment
3:15 PM
How do you use our service?
3:15 PM
Browser
3:15 PM
Which issue do you face?
3:15 PM
Payment didn't go through
3:16 PM
Such message is displayed when a payment has been declined by your bank. In such case, the best option is to contact the bank and ask why exactly the transaction has been declined.

You can also try using another bank card. We accept debit and credit Visa, Maestro and Mastercard bank cards with the allowed online international transactions.

Apart from that, you can use a Bitcoin e-wallet. It's possible to choose that option in the window where the available offers are shown. For that, it's necessary to click the corresponding icon, "B". Note that this payment method is not applied to the monthly Premium subscription for 1.99 USD.
3:16 PM
Talk to an operator
3:16 PM
Stiil have not received my refund. Please look into this and tell me why.
3:17 PM
Hello.
The cancellation of the payment (100 USD) was made on the 8th of January.
The cancellation of payment does not imply a refund, since in this case there will be no change in the balance.
You can request a bank statement from the bank support employees and see the history of payments from 08.01.2023.
3:27 PM
I'm showing in my bank you charged me ($100) twice. When I brought this to your attention. You removed half of the minutes I purchased and told me it would be refunded. $100 is alot of money to steal from me. If you are not going to pay me that back, then give me ($100) of minutes back. I am so over this. Make it right.
3:30 PM
The bank did not take my money, your company did
3:31 PM
you have my money and are refusing to give it back, that is theft!
3:31 PM
We recommend you call the bank to investigate the issue more detailed.
3:51 PM
I already have. They show payments to you. This is deflection on your part.
3:54 PM

Your message has been forwarded to an operator. We will contact you shortly.
Scl4did Send email
 
Jan 25, 2023

Company Stole $100 and refuse to pay it back

Sunday, January 8, 2023

It's my pleasure.

Take care! :)
11:10 AM

Friday, January 13, 2023

Questions about payment
5:06 PM

What are you interested in?
5:06 PM
Remove a bank card
5:08 PM
To remove a bank card, click Premium or Get Premium and enter the window where available for a purchase options are shown. Click the arrow sign next to the bank card details and then click the cross sign next to them.
5:08 PM
Talk to an operator
5:08 PM
I was charged 100 yesterday
5:08 PM
not sure why this has happened again
5:08 PM
You removed a user from your contacts
5:10 PM
Hello,
Thank you for contacting Coomeet Support team.

Could you please clarify your problem?
5:25 PM
My card was charged 1/12/23 I did not authorize this charge. I did not get any new minutes. Why was my card charged?
5:30 PM
I just spoke with my credit card company and they are saying that this charge from 1/12/23 was initiated on 1/8/23.
5:31 PM
on 1/8/23 I reached out to your company about being double charged. This was your response:
5:32 PM
Hi.

According to our information, there were multiple payments in your account. Multiple charges were caused by the fact that the payment button was pressed several times, so I recommend pressing it only once to avoid such situations in the future.
10:02 AM
One of the payments was returned. You can expect it to hit your bank account within 10-12 business days, it all depends on how fast banks will process it.
10:04 AM
5:32 PM
SO the payment that you said would be returned actually processed. This is your mistake, please fix it.
5:33 PM
Yes, you are correct :)

The funds have been sent on the side of the service on 2023-01-08 17:03:09 (UTC +0).

As we already mentioned, it will hit your bank account within 10-12 business days, it all depends on how fast banks will process it.
5:33 PM
I will monitor this. What is interesting is one payment processed on the 1/9/23 and the other processed on 1/12/23. Both were initiated on 1/8/23. Just days after speaking with you, I saw a refund credit pending for the $100 but then it disappeared. Did someone on your end cancel the refund?
5:37 PM
No, as we already mentioned, the refund has already been sent on our side.
For any further questions, please contact your bank.
5:39 PM
I already contacted them, there is no need. I will wait unitl the 1/25/23 to receive my refund. That is 12 business days. If I have not received it, I will be contacting you again.
5:42 PM
In the meantime, please cancel any subscriptions I have signed up for, and remove my credit card information. If you cannot do this, Please assist me with the steps to complete this myself.
5:45 PM

I have carefully looked into your account. You don't have any recurring subscriptions listed in your profile. You don't need to worry that payment will be made automatically at the end of the purchased term.
5:51 PM

today

Your messages and calls are now protected by encryption.
Issue with payment
3:15 PM
How do you use our service?
3:15 PM
Browser
3:15 PM
Which issue do you face?
3:15 PM
Payment didn't go through
3:16 PM
Such message is displayed when a payment has been declined by your bank. In such case, the best option is to contact the bank and ask why exactly the transaction has been declined.

You can also try using another bank card. We accept debit and credit Visa, Maestro and Mastercard bank cards with the allowed online international transactions.

Apart from that, you can use a Bitcoin e-wallet. It's possible to choose that option in the window where the available offers are shown. For that, it's necessary to click the corresponding icon, "B". Note that this payment method is not applied to the monthly Premium subscription for 1.99 USD.
3:16 PM
Talk to an operator
3:16 PM
Stiil have not received my refund. Please look into this and tell me why.
3:17 PM
Hello.
The cancellation of the payment (100 USD) was made on the 8th of January.
The cancellation of payment does not imply a refund, since in this case there will be no change in the balance.
You can request a bank statement from the bank support employees and see the history of payments from 08.01.2023.
3:27 PM
I'm showing in my bank you charged me ($100) twice. When I brought this to your attention. You removed half of the minutes I purchased and told me it would be refunded. $100 is alot of money to steal from me. If you are not going to pay me that back, then give me ($100) of minutes back. I am so over this. Make it right.
3:30 PM
The bank did not take my money, your company did
3:31 PM
you have my money and are refusing to give it back, that is theft!
3:31 PM
We recommend you call the bank to investigate the issue more detailed.
3:51 PM
I already have. They show payments to you. This is deflection on your part.
3:54 PM

Your message has been forwarded to an operator. We will contact you shortly.
Sam69 Send email
 
Jan 18, 2023

Purchase was declined

I can't buy premium subscription and the transaction keeps on getting declined.
Sam69 Send email
 
Jan 18, 2023

Payment was declined

I can't buy premium subscription
kaveesha Send email
 
Aug 17, 2022

Please Cancel my membership

I was charge 59.99 and I paid for the 4.99/month
Cancel my subscription

https://coomeet.me/id16607190656009
Ahmedhamed Send email
 
Nov 18, 2021

Refund

Please refund 100$ to my account as the site asked me to pay to get some minutes without showing the price and suddenly the site deduct 100$ from my accou I used some minutes and still have some so please if you cant refund the total amount kindly refund the remaining minutes!
Btw need to make a compliant from your financial team's way as they talk to me with bad way and I have a very bad experience with your side till now!

My mail : [email protected]
Sai Ramesh Send email
 
Jul 11, 2021

Payment

Payment is not accepted by coomeet please resolve this issue
My mail is [email protected]
kj13 Send email
 
Sep 23, 2020

Not charged correctly

I did not purchase anything of $137 but my credit card was charged this. I demand a refund, thank you!
Email: [email protected]
MIke1515 Send email
 
Sep 6, 2020

I want to get Refund

Hello I want to get Refund I have purchased 59.88 Dollar my account ID:
https://coomeet.me/id15558600992828
angypeng Send email
 
Jun 18, 2020

coomeet.com

Hello. I wanted to pay for only 1 month and ten minutes, but it kept charging me more 10 minutes and more, for some reason i couldnt cancel my account and it kept charging me, i think i was hacked, because the profile pic isnt even me!!! please help me and i demand a refund for 75 DOLLARS WHICH I DID NOT WANT TO PAY!!
thanks in advance.
my email: [email protected]
account id- https://coomeet.me/id15191324635218
angypeng Send email
 
Jun 18, 2020

way too much money

Hello. I wanted to pay for only 1 month and ten minutes, but it kept charging me more 10 minutes and more, for some reason i couldnt cancel my account and it kept charging me, i think i was hacked, because the profile pic isnt even me!!! please help me and i demand a refund for 75 DOLLARS WHICH I DID NOT WANT TO PAY!!
thanks in advance.
my email: [email protected]
account id- https://coomeet.me/id15191324635218
Darshh Send email
 
May 15, 2020

Refund

Please refund $60.00 to my account and cancel my subscription ASAP. I was given no indication I'd be paying $60.00 immediately I was told I was going to be given a free trial.
My User ID: https://coomeet.me/id15890444191872
Email:[email protected]
cockonen Send email
 
Feb 9, 2020

REFUND

Please refund the 50€ you charged me for. I did not agree to pay that much. I'm broke now thanks to you.
AND CANCEL MY PREMIUM AND DELETE MY ACCOUNT!

ID: https://coomeet.me/id15806646573161

email: [email protected]
Clément manoudi Send email
 
Jan 8, 2020

Refund

I didn't see the price when I try to pay i don't have money for this account, then I didn't do the last survey to complete purchase and it was written u will be refund in few days but whe' because it was 5 days ago
Please help me

[email protected]
Or
[email protected]
Muhammad Abdullah Send email
 
Jan 2, 2020

refund

i have mistakenly buy 100 minutes kindly refund my money
venkatasiva143 Send email
 
Dec 28, 2019

Refund Money Back

I have charged 59.88 USD. By mistake I placed the transaction .I am not saw the amount while receiving the OTP. After transaction I have saw traction amount. This above is very huge amount to me .Please help me refund my money back.Please help us.
 Mail Id:[email protected]
Id: https://coomeet.me/id15775341098636  
10george Send email
 
Dec 14, 2019

cancel membership

I was charge 59.99 and I paid for the 4.99/month

cancel my subscription

refund my money back

https://coomeet.me/id15763263184707

my mail [email protected]
buracheto Send email
 
Nov 10, 2019

coomeet

i want my 120$ back from Coomeet.
[email protected]
buracheto Send email
 
Nov 10, 2019

coomeet

Please give me back my 120$. I don't want premium.
[email protected]
JM1912 Send email
 
Oct 13, 2019

Coomeet.com

Please refund $60.00 to my account and cancel my subscription ASAP. I was given no indication I'd be paying $60.00 immediately I was told I was going to be given a free trial.
My User ID: https://coomeet.me/id15709165896704
Email: [email protected]
johnnyprout Send email
 
Oct 1, 2019

Coomeet

Mani77ugg man, I think you should contact those guys via support chat or email, that is going to be a much better way to find a solution ;)
Mani77ugg Send email
 
Sep 24, 2019

Coomeet

I have send u 1. 99 usd but is not subscrbed
bigdick Send email
 
Aug 28, 2019

coomeet.com

Guys, if you need some support - just contact the support chat on theirs website. I had some questions, I contacted those guys via support chat, and the solution came just within a few minutes.
bigdick Send email
 
Aug 28, 2019

Coomeet.com

Guys, if you need some support - just contact the support chat on theirs website. I had some questions, I contacted those guys via support chat, and the solution came just within a few minutes.

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