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Credit Acceptance

United States

Consumer complaints and reviews about Credit Acceptance

Doly Send email
 
Mar 10, 2012

False reports

The company is reporting inaccurate information to the credit bureaus. They are reporting that I was late with my car payment on December 2010 and January 2011. This is not true, I have never being late on my car payments. I actually pay my car note ahead of time. I noticed the errors January 2011 when I requested a print out of my account and I noticed the late payments that was charged and removed. I called and was ensured that it was not reported to the credit bureaus. When I pulled my credit report in April 2011, I noticed that on credit report it was reported that I was late also 90 days (December 2010, January 2011 and February 2011). I disputed it with all three credit bureaus and I called the company and disputed it with them also. When my TransUnion dispute came back as not changed in April 2011, I contacted the company and left a message for a manager. A manager called me in April 2011 and informed that the information has been changed on their company to reflect that I had no late car payments. He also assured me that it has been updated with the credit bureaus and my credit report will not show any more late payments. I applied for a credit card and was denied, when I pulled my TransUnion credit report, it was still reporting late but this time it was reporting 60 days late (December 2010 and January 2011). I called the company on Monday May 16, 2011 no managers was available so I left two messages asking them why they are still reporting false information to the credit bureaus. Nobody has called me back. I spoke to a TransUnion manager who informed me that the company is still reporting my payments has being late. Every time I call, there is never any managers available.
Mmahan19682000 Send email
 
Mar 10, 2012

False reports

was this ever resolved if so how?

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