Cultural Care steals money from families, encourages rematch because it means more money in their pocket, and turns a blind eye to host children that have been neglected and abused. I’ve now traded stories with countless host families that have had concrete evidence of serious abuse to host children by the au pairs ( that Cultural Care allegedly screens), and when presented with proof of the serious misconduct by the AP, Cultural Care will still allow a rematch. They lie on the rematch papers and they cover up scandals. There are a few lucky host families who may actually get their money back from cultural care after the agency fails their family, but you won’t hear the trauma they suffered because CC makes them sign an NDA preventing them from detailing the events that took place. There are many BBB complaints; dept of state complaints and Facebook groups with prior host families that will tell the actual story of the severe negligence committed by Cultural Care on a daily basis. To any future Host families thinking to use this agency, DON’T!! Don’t get scammed by them like many other families have. There are other Au Pair agencies that operate professionally, legally, and care about the children and their well-being.

Cultural Care steals money from families, encourages rematch because it means more money in their pocket, and turns a blind eye to host children that have been neglected and abused. I’ve now traded stories with countless host families that have had concrete evidence of serious abuse to host children by the au pairs ( that Cultural Care allegedly screens), and when presented with proof of the serious misconduct by the AP, Cultural Care will still allow a rematch. They lie on the rematch papers and they cover up scandals. There are a few lucky host families who may actually get their money back from cultural care after the agency fails their family, but you won’t hear the trauma they suffered because CC makes them sign an NDA preventing them from detailing the events that took place. There are many BBB complaints; dept of state complaints and Facebook groups with prior host families that will tell the actual story of the severe negligence committed by Cultural Care on a daily basis. To any future Host families thinking to use this agency, DON’T!! Don’t get scammed by them like many other families have. There are other Au Pair agencies that operate professionally, legally, and care about the children and their well-being.