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Cupid Media/Muslima.com

United Kingdom

Consumer complaints and reviews about Cupid Media/Muslima.com

Stella Send email
 
Apr 2, 2012

AussieCupid/ Muslima

Hello User925807

We have addressed your concerns below in point form:

1. Your title mentions we used your photo for advertising. I would like to bring your attention to the Terms of Use for Muslima.com - http://www.muslima.com/Terms_Cond.cfm and refer specifically to section 4.11 that refers to Use of Images. However, we are always open to member feedback and always take appropriate action to do everything possible if you are unhappy with this.

2. AussieCupid is one of the smaller sites in our network and while we definitely have several thousand members on the site; if you are more interested in finding a Muslim partner, we recommend Muslima.com (which is a completely different site with different membership) as it has millions of members. AussieCupid & Muslima.com are not the same site.

3. Muslima.com is an international network of Muslim singles and attracts members not just from UK, USA and Australia but from countries around the world. As you may appreciate, not all Muslims speak English alone and there are a number of members who speak French, Arabic and other languages. However, there are members who can and do speak English on Muslima.com

4. Our system sends you matches based on the preferences you have mentioned on your profile. If you are only interested in meeting English speaking members from certain regions, we recommend modifying the Match preferences in your profile so our system is able to send you more tailored matches. If your match criteria is currently too strict, we are unable to send you a variety of matches as obviously, not many people would match the criteria. For further information, please see our help section here - http://www.muslima.com/help/helpanswer.cfm?questionid=12

We hope you find the above information helpful.

If you need further help, please feel free to get in touch with our customer service team via [email protected] or by phone on +617 5571 1181
User689238 Send email
 
Mar 31, 2012

used my photo for advertising

This company have been using my photo to advertise their website for months despite me asking them to take it down over and over again, I don't want my photo up everyone, I don't know what to do they just wont listen to me... stay away from these websites!! I can provide photo evidence if you want
User925807 Send email
 
Mar 31, 2012

used my photo for advertising

I have Tried Aussie Cupid/ Muslima ( all of them owned by one person in Queensland Australia)4 years now. it has very few matches. Some of them are disable people with downs syndrome or cerebral palsy, Aussie Cupid will keep sending you these 2 or 3 peoples pictures for years ( you have zero chances). They would never have any more than a handful of members in UK, Australia or USA. Most of the female matches are in Morocco and only 1% of them can read or write English As they only can read or write French or Arabic. I think one( from English speaking Countries) is better of not to waste his money or time at these sites made by Cupid Media Pty Ltd, a company that specialises in the development of database-driven dating sites.
User925807 Send email
 
Mar 31, 2012

used my photo for advertising

I have Tried Aussie Cupid/ Muslima ( all of them owned by one person in Queensland Australia)4 years now. it has very few matches. Some of them are disable people with downs syndrome or cerebral palsy, Aussie Cupid will keep sending you these 2 or 3 peoples pictures for years ( you have zero chances). They would never have any more than a handful of members in UK, Australia or USA. Most of the female matches are in Morocco and only 1% of them can read or write English As they only can read or write French or Arabic. I think one( from English speaking Countries) is better of not to waste his money or time at these sites made by Cupid Media Pty Ltd, a company that specializes in the development of database-driven dating sites.

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