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CVS Caremark

United States

Consumer complaints and reviews about CVS Caremark

User821055 Send email
 
Mar 30, 2012

Poor customer service

Sharon Murray of the Whippany NJ CVS is the worst Cashier I have ever seen. She is racist and gives you attitude and makes faces at Indian customers. She also starts insulting them and talks laudly as is she is the store owner. She also does not listen to the manager and is always disobeying. She does not deserve to be in this position if she cant keep her head cool and treat all the customers equal.
User751847 Send email
 
Mar 30, 2012

Poor customer service

I spent 1.5 hours with Caremark today and no one knew what they were talking. They loose my refill information at year end for the past 2 years. They say it's a computer problem they think! They say they will fix it but they never do!

I am going to walmart for my drugs from now on.
Whythelongfaces Send email
 
Mar 2, 2012

Scam

You should take your ass back to 3 cent land.
Anti-Alien-Death-Squad Send email
 
Mar 2, 2012

Scam

it's too cold and lonely there.
Brx98 Send email
 
Feb 29, 2012

Scam

I feel like i have been recently cheated by CVS Caremark .
I had ordered a 90 day refill for a allergy medication - XYZAL - as a mail order for my wife. As she had side effects from Allegra and OTC medications we had to order prescription medicine.
I received the medication on 04/06/2010 and then got a invoice on 05/25/2010 for 200$. On calling CVS Caremark I was informed that XYZal is no longer a preferred medicine by Insurance so I have to pay 200$. I asked CVS why did someone not call me to inform me that the medicine is not a preferred medicine and secondly why didnt the invoice was sent after 2 months and not along with the medicine. I was told that CVS will notify the customer if the order exceeds 250$. I was told by CVS to return the medicine, but as they send me the invoice after 50 days i have already consumed more than half of the medicine. CVS says they cannot do anything about it and i have to pay the 200$.
MacVA Send email
 
Feb 29, 2012

Scam

Your insurance sends you a formulary every year. You need to take responsibility for yourself.
Whythelongfaces Send email
 
Feb 29, 2012

Scam

People really think they have no responsibility for their own damn healthcare. I had a patient yell at me the other day that it was MY job to call HER doctor for her refills. Really? Because I am not the one seeing him for my medication. Jesus people. Get a grip and LEARN YOUR OWN DAMN INSURANCE PLANS AND WHAT THEY WILL COVER.
M3C Slimjim Send email
 
Feb 29, 2012

Scam

And you should learn to stop bashing reviews trollsky.

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