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CyberDefender

United States,
California

Consumer complaints and reviews about CyberDefender

Horace Bradley Send email
 
Mar 14, 2012

Rip off - Fake virus Protector

I purchased this rip off comapany's "Registry Cleaner" and "Early Detection Center" in Spet., 2009. I got a virus and guess what? Cyberdefender wanted to charge me $149 to clean it up. I went to McAfee and the technician did a "taskmaster" and cleaned it up for nothing.

DON'T USE CYBERDEFENDER, DON'T BUY IT AND THE ATTORNEY GENERAL SHOULD BE LOOKING IN TO THIS FAKE OPERATING, RIP OFF CO. FOR LEGAL IMPLICATIONS AND CHARGES!

It is very difficult to get them off your computer once they...and I belive they send the virus to your computer...tell you you have a virus and the computer needs cleaning up...they won't go away. I'm sending a complaint to the Attorney, State of california and see if we can get an investigation going. I WANT MY $44.96 BACK.
Heidi Lemmon Send email
 
Mar 14, 2012

Rip off - Fake virus Protector

Cyberdefender used to be good but they are a real scam now. I forgot to renew and my CC had been changed so they couldnt "charge" me.. So shortky before renewal a mysterious company started calling me to warn me I was going to get an online virus.
When I try and call the number back its busy. They called me every day - sometimes 2x a day after renewal. As soon as I past renewal
they sent the virus and I was blocked from the internet. I called Cyberdefender and they charged me $199 to remove the virus and then a $49 anti - virus program. 24/7 tech support that I had before now was going to be ab additional $240 a year!
I know they sent that virus.. they are the only ones who have people call to warn it was coming.
Its stinks, they have really bad consumer reviews now. They used to be highly recomended when they were an Indian run company.
NYSE has changed everything. Stay away from them.

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