charged my account with out authoration. i plan to take action!

I too was charged $42.48 from Doublemyspeedregnow.com that I did not authorize. I called my bank first who said they could not dispute it until it was no longer pending. They suggested I call the company. Not an easy thing to do. They must have changed their name to Maxmyspeed.com but I called the number at the top anyway. They claim that I agreed in the email they sent me when I did the $19.95 "exam" to pay an annual fee if I don't call and cancel it before the year is out. The email they sent went to an email address I no longer have. They said they are refunding my money (we'll see), but they have to send the email verification to the email address on file (which is dead) even though I gave them the new address. How bogus is that? Don't use them. Call your bank if you are having trouble getting your money back.

I was charged on my debit card $39.98 to dri*doublemyspeedregnow.com/c mn, a charge I never authorized. How do I get my money back?

I purchased additional software 4 my computer and came across CYBERDEFENDER it was 29.99 4 the year and it came with tech. support 7 days a week 24 hrs. a day.. One day last week I logged on to my computer and there was a virus on it..I was able to get on-line but it wouldn't let me connect too any sites!! I quickly called CYBERDEFENDER to get my tech. support to advise me what to do as they can connect instantly to my computer and I THOUGHT they'd HELP me fix the issue since that is why I PURCHASED their software package.. At first everything was fine and this women asked me to shut down my computer put it in "safe mode" and we proceded to get on-line. Well needless to say NOTHING happened and thats when she hit me with the big WAMMY and said my problem needed tech. support (whom I thought i had on the phone) and that for a mere $300 she could have a technician clean it all up 4 me right now and that I could make #3 EASY PAYMENT if necessary..WTF??!!~ I then informed her that I had already purchased the software package with the tech. support and she said NO...and to top it off their SOFTWARE didn't even CATCH THE VIRUS and when I asked her about it she said mam we can't be responsible to catch every virus even the Prersident that has top of the line security software dosen't do that...WHAT...anywho I called the company the next day and demanded a refund that it claims is 100% GUARANTEE only to be told that I was past the 30 days!! Did i MISS SOMETHING.. And I did tell them that they were a scam..they just want u to purchase the $300 package but no worries that 4 two years! YA.. DONT DO IT PEOPLE!!

I paid for a nearly $400.00 for a 2 year installed cyberdefender and it worked for about 6 months then quit working, calling this company is really a pain you will spend at least 20 minutes on the phone pressing buttons to get to a "technician" and when you finally get to a "technician" all this person does is route your call to a "service technician" or tell you your problem can't be fixed for at least 3 days. Should you actually get through to a "service technician" they may or may not help you. In my case the "cyberdefender antivirus software" actually allowed 20 worms, various spy ware and 11 viruses to invade my computer, it was so messed up cyberdefender could not fix it so they installed "Windows Essentials" to protect my computer, well "Window Essentials" lasted about a month before it stopped working. When I contacted a Window Essential" "technician" I was told my computer was full of worms, viruses and malware. The "technician" asked me what I had been doing on my computer. I told him I love to play interned games and the only thing I had done was download some games. He informed me that Internet games all contained viruses, worms, spy ware and malicious software and since I had downloaded the games it was my fault my Windows Essentials had stopped working, but for 150.00 he could fix it for me . I asked the "technician" I have already purchase this software "why didn't it protect my computer" answer "Well we can't protect EVERYTHING. What the heck did I pay for I thought I bought full protection but what I found out was; the minute there is a virus or problem cyberdefender shuts down and quits working.

I am having the same problems as some above are mentioning. It like the holding me hostage. I have to go through them to get on my yahoo web page even though I haven't bought anything through them yet just download them and my clean pc for a free diagnoses. It like my problems can't be fix unless i go thru them.