I bought 3 different deals. They are batting 1000: 3 merchant FAILS. Simple things like not answering the phone or locked doors during mall required store hours. Airport transportation showed up 10 minutes after pickup time. We had made specific reservations by email which were confirmed. Driver said he was only called 10 minutes prior to arrival. Nobod answered the phone when we tried to call that a.m. Hair stylist had a phone where the voicemail was full and there was no contact information on their web site. Optician's store was locked 1.5 hours after opening time and nobody answered store phone or corporate phone. I drove 30 miles round trip for that store. I'd like to shop locally but not if the company can't meet simple service expectations.