My wife was retrenched on the 31st of January 2020.

Yesterday 5 March 2020 she went to the UIF offices in Pretoria CBD. Upon arrival they received a ticket with a number on (u1557) that’s the number they were in the que, understandable.

So the wait began, after 2 hours her number were called and the voice said u1557 counter 26.
So they got up and start looking for counter 26 after asking a few people and being send just about right around the building they came back and then learned it was counter 4.

They then went and sat at counter number 4 where a very young man 1bout 24 25 by the name Jacob were sitting. My wife asked him why the voice announced that they had to go to counter 26, he then blatantly told them they are lying and they are old so they can’t hear too well anymore. (MY WIFE IS 45 YEARS OLD AND NOTHING WRONG WITH HER HEARING)!!!

The gentleman that were sitting next to my wife number u1558 heard the call for counter 26 and when his name were called the same happened counter 26. When he told this to Jacob at counter 4 Jacob laughed at him and said something in his language to a colleague and pointed at my wife and started laughing out loud.

He proceeding by referring to my wife as (you people you people think you can do everything) this was an full out racist remark, upon which he once again said something to his colleague and they laugh again.

He then threw a document in front of my wife and told her (you must fill this part the bank must fill that part bring it back and give it in at reception.

No explanation of what happening further nor how much she qualify for or anything.

This young arrogant man treated my wife like she was a beggar and looking for an handout. My wife have been contributing to this fund for more years than what this little snotnose boy is old, and by his manner in what he were treating my wife and referring to them as you people clearly state that he has no respect for elder people nor can he stand wife people. He were just as rude to the man who had number u1558.

I really hope something will be done regarding this matter since I have tried to call all their telephone numbers that I can find but no answer at any of them.

I regret having to deal with this department at all.
J koen.
0745826519
[email protected]