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Diamond Resorts International Resorts

United States,
Virginia

Consumer complaints and reviews about Diamond Resorts International Resorts

frrendon Send email
 
Dec 13, 2016

Sampler Package

I have been pushed and almost forced to buy a DRI Sampler package during my stay at my designated week at the end of 2015 Year. I have attempted many times to make reservation for a specific resorts without any avail. Everytime I tried to schedule a reservation; the system claimed that there was no availability. In the meantime; time goes by and the monthly bills for the Sampler keeps coming. I am being told now by this chat that there may be a limit time frame or expiration time to use this Sampler.
The problem is that the selection to choose from is very limited; not withstanding that this fact was not told to us at the time of the presentation.

It was definite a time sale pressure technique that DRI Sales Team uses to get you to buy anything. After numerous
"No" by my wife and I we were pressure and put against each other with a guilty feeling not to buy the timeshare or convert to the Points system or buying the Sampler.

It is definite a scam tactic used by DRI to get people to be in debt with them. I am willing to be part of a National Class Action lawsuit against DRI for improper sales techniques used to force customers to buy and for their Sampler Package is totally a scam. You can not make a reservation in a timely basis since their reservation systems continuously tells you that there is not availability. Needless to say that they will not tell you that the Sampler Package has an expiration time and will not try to help you to get your vacation of your dreams as they tried to preach.

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