Dear sir,
This morning about 7am 1/3/2018, I received massage from Gogame that deducted my credit rm3 even I never subscribe any games. After I did unsubscribe, they deducted again 3 times again which is cost me rm9. Before that, Gamestrike also did the same think deducted few time from my credit.
What happen to Digi? Cheating credit from customer? Tipu credit dari pelanggan? I think want to make a police report but want to know respond from digi first.
Felt disappointed with Digi.
Thank you.

Today morning about 7am 1/3/2018, I received massage from Gogame massage that deducted my credit rm3. After I unsubscribe, Gogame deducted 3 times again within few second from my credit cost rm9.
I never subscribe any game. Before that Gamestrike also did the same thing.
What happen to your Digi? Cheating people credit? Tipu orang? I think want to do a police report but want to know Digi respond first.

I terminated my service with DIGI sometime back. I went to their kiosk and paid up all outstanding bill.
However, at the end of that month, I received a bill for just over RM100 for services which I no longer used.
I paid up RM51.00 (something) but not the remaining RM50 thinking that should be fair enough.
However, after so many years, when I applied for a Celcom PortaWIFI, the sales people informed me later that DIGI has blacklisted me and blocked me from having another internet service provider.
I then made an online payment to settle the remaining RM50 but even now, after 4 days, my name is still blocked.
Is that fair business practice by DIGI?

I am wondering if anyone here have their problem solve by posting it here.

Goof afternoon , here i want to complain about digi line at my village at kampung kejapil bekenu miri sibuti ,Sarawak. It always show emergency call only . Please fix it as soon as posible , thank you .. Reply me at [email protected]

I recently moved in to taman desaria, jalan pjs 5/1. Most of the places I wouldnt get any network at all. I called them up and the only reply I received is in the planning to built a base station but no specific dateline. Im on a 2 year contract paying RM138/month. I ask them for temporary solution such as a network enhancement or booster , they are not able to provide as they dont have this device. I ask for a waiver of the penalty fee to port out but they only can waive RM500. Its not like my phone is having problem., Digi not able to provide their service as promised. I dont wish to port out, if Digi can give me a solution. Its not fair as a consumer that im paying for the service that I can use. There's another 2 digi postpaid user living here as well. We are all having the same problem, Digi is not being reasonable

Hello Sir
Myself Sundar Mohan purchased digi sim (0166230281) and using for past months. Now I am in India and bought new Samsung j7 max mobile and registered with Indian sim. When I insert the digi sim it ask to enter puk code. I entered the code which is available in the sim card. but the sim card not detected and shows the following message "network unblock unsuccessful" kindly advise how to make the sim card to detect.. I am struggling a lot.. please do the favour
My email id is [email protected]

Hello Sir
Myself Sundar Mohan purchased digi sim (0166230281) and using for past months. Now I am in India and bought new Samsung j7 max mobile and registered with Indian sim. When I insert the digi sim it ask to enter puk code. I entered the code which is available in the sim card. but the sim card not detected and shows the following message "network unblock unsuccessful" kindly advise how to make the sim card to detect.. I am struggling a lot.. please do the favour
My email id is [email protected]

Dear Sir ,


I would like lodge a complaint here , said i never been use digi postpaid line before but my name under blacklist.
I submitted police report to you hq some time ago but still facing same issue.
Need clarification and advice to avoid this problem.


Thank you


R.Rat

Dear Sir,


I would like to complaint that i never been use postpaid before but when i want to apply postpaid at maxis said I'm blacklist by digi
once i made police report and submitted in hq but again the same issue im facing.

Hope the management advice me what other action i should do

Thank you

Ratna Dewi Ritna Singam
751214-14-5676
017-3434578
[email protected]

Hi, I hope the digi company can smthg for this area - jalan jelatang 27, taman megah ria, johor bahru. THIS IS REALLY RIDICULOUS ON SLOW MOBILE NETWORK FOR ALL THESE YEARS, as i have been complained for so many years. Pls pls pls do improve the net work in this area. Dun make me to do my work at outside front road again and again. This is really ruined my working time at home during the night.

Many thanks
Jean

DEAR SIR ,

MY WHOLE FAMILY ARE DIGI MOBILE USERS TOTALLING 7 LINES . FOR THE LAST 2 MONTHS ALL OF US
ARE EXPERIENCING BREACK OFF INTERRUPTIONS WHILE CALLING AND RECEIVING INCOMING CALLS.
AS A RESULT WE HAVE TO MAKE REPEAT CALLS SOMETIMES 4 TO 5 TIMES TO COMPLETE A CONVERSATION
WITH THE OTHER PARTY.


I WONDER IS IT A BUSUINESS PLOY OF YOUR COMPANY TO MAKE THE USERS PAY MORE FOR THE SERVICES.
IT IS CAUSING US TO LOSE BUSINESS USING YOUR SERVICES AND WE ARE CONTEMPLATING TO CHANGE ALL
THE MOBILE USAGE TO CELCOM OR OTHER TELCO COMPANIES.

IF WE DON'T GET ANY REASONABLE EXPLANATION , WE PLAN TO EXPOSE THIS PROBLEM TO FACEBOOK TO
FIND OU IF THIS IS INDEED OTHER USERS ARE FACING THE SAME PROBLEM.


WE GIVE YOU 3 DAYS TO GIVE US A REPLY.