I returned a pendant that wasn't as shown on TV and it took 6 months to receive the $709.35 item. On the invoice they put a different ship ship date than the real ship date. They told me it would be refunded soon and its been 2 months since the return. Since then I have called them multiple times waiting at least an hr. Every call without a response. Something seriously needs to be done as they have ripped off a lot of people.

Direct Shopping Network withdrew from my account $103.95 for 9 pieces of diamond 0.03 CT on June 1. I called after 4 weeks and after being on hold for over 2 hours the customer service rep. answered in a very rude way saying that they are trying to collect the 9 pieces because the quantity is not available, I told them to cancel the order and refund the money to my account and of course after waiting long enough for the refund I called again on July 20 to see why I wasn't refunded yet, I spoke with Jose and he told me that there is not any notice in the system regarding a refund and they will try to send the order soon, I said to him I cancelled the order and I want my account to be refunded, He promised me that he will do that. I called again on Jul 27 I spoke with Ashley she introduced her self as a manager and as usual there was no notes in the system regarding a refund and she assured me that she will issue the refund, I told her that I will give her a week to do so if I still didn't get the refund I'll take a legal action. I went to a lawyer on Aug 4 he asked me to give Direct Shopping Network a chance until Aug 20 if I'm not refunded by then I send them a certified letter asking for the refund of the total amount plus the interest based on my state and after that I'll go back to his office and bring in a copy of the letter with the registered certified receipt from the post office proofing that they received the letter and signed for it so we can start pursuing the case.THE INVITATION IS OPEN FOR ANYONE WHO HAS ANY TYPE OF EVIDENCE AGAINST DIRECT SHOPPING NETWORK TO JOIN IN THE LAWSUIT WITHOUT ANY EXPENSE.

I'm all for a class action against DSN! I have alot of strong evidence against them. Believe me the ball is rolling. It's just a matter of time, Uncle Artie is shaking in his boots.