We are very dissatisfied with Direct TV. We were told back in December when we signed up for Direct TV and AT&T that our bill would NEVER be over $108.69 with both combined because of the package we had, but ever since December we have been paying well over $120.00 with both combined. Since this is their mistake and lack of communication with Direct TV and AT&T we don't feel like we owe all of this money and that we should receive a refund from them both. Every month we are on the phone for approximately 3 hours going back and forwards from Direct TV to AT&T trying to straighten things out but got nowhere. And they also told us NO CONTRACT which was also a lie because we can't cancel our services until December. Just the Direct TV bill itself they say we owe $119.77 and with AT&T it's $88.69. So, at the end of December we WILL cancel our account and it's not the money it's the fact that they were very dishonest with us!

Your misguided understandings are superseded by the terms of your service that you agreed to.